154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 12, 2023

They were very helpful with questions I…

They were very helpful with questions I had and everything went very smoothly.

Insurer: Spot

By: Karen

August 12, 2023

Pet insurance

Easy to fill a claim agents always helpful no complaints

Insurer: MetLife

By: Hugo

Useful
Verified August 12, 2023

Claims

It’s very easy to file a claim and they quickly review it and let you know what the outcome is.

Insurer: Figo

By: customerMonica

Verified August 12, 2023

Fast and easy

Fast and easy. Directions were simple to follow and answers and asks given promptly

Insurer: Embrace

By: Aisha M

Verified August 12, 2023

Easy to file claims.

Easy to file claims.

Insurer: Pumpkin

By: Gcbuy

Verified August 12, 2023

Quick and easy to submit claims.

Quick and easy to submit claims.

Insurer: Figo

By: Britney

Verified August 12, 2023

GREAT Figo Customer Service!

The Figo customer service agents are all very knowledgeable, very friendly to talk with and very efficient in getting answers to our questions and any issues resolved.

Insurer: Figo

By: David L

Verified August 12, 2023

The person who helped me was…

The person who helped me was knowledgeable, informative and helpful.

Insurer: Trupanion

By: customerSandy

August 12, 2023

Thank you!

This is by far the best pet insurance company. I’ve never heard of lemonade before until a friend mentioned that they use it for their dog! The process was super easy to step but and BEST prices. I am a full time student and full time employee and Lemonade has definitely helped me out! From getting my fur babies vaccines and stuff lemonade has had my back. I refer all my family and friends to use this app and I will FOREVER use Lemonade!!

Insurer: Lemonade

By: Gianna

Useful
August 12, 2023

Pets Best delays paying claims

Pets Best is always very slow to review claims when they owe me money. When I haven't met my deductible they are nice and prompt. If I had it to do over (and I will with future pets) I would NEVER buy insurance from this sham company. *edited to respond to Pets Best's ridiculous response: There is nothing "complicated" about a thyroid test! Whenever you owe me a reimbursement it takes a long time. Until I've met my deductible you are fast. It's your pattern.

Insurer: Pets Best

By: Galcath

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