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Making a claim was easy and fast
Making a claim was easy and fast! Figo has my exceeded my expectations!
Insurer: Figo
By: Dakota
Rip Off Company
I took out a policy on my dog 3 months ago. I got the accident illness coverage with a 500.00 deductible, and also the gold coverage that covers wellness exams and other things like vaccines. It's barely worth it, but I figured even using one wellness exam I'd get 50.00 back. Even though my dog had just been to the rescue vet 3 months earlier, I took him in for a wellness check. He's a young dog in good health, so my only main reason is because I could do it with no deductible. During the visit the vet noticed a sore in the corner of the dog's mouth. He said he'd put the dog on an antibiotic for a couple of weeks to clear it up. The bill said "Office Visit" and "Doxycycaline" Then Spot asked for medical records and vet notes. So because the antibiotic was prescribed, they said it wasn't a wellness exam. I argued with 5 different people in one day to no avail. So now that Gold rider I purchased is worthless because my dog has had everything on the list of things they pay a little money on. I asked if I could get my money back on the gold rider, and they said yes, for the time I hadn't used it. I hadn't used it at all! They refused to pay me for the wellness exam so nothing on the policy had been used. I decided to just keep the policy for now because it will just be a loss for me, but I plan to cancel when the first year is up. Talking to these people is like talking to a brick wall and they are just there to steal your money. UPDATE: The company gives these friendly replies to make it look like they actually did something to resolve the issue. They did not and nothing has changed.
Insurer: Spot
By: Gary Quam
I bought your insurance July 29th and I…
I bought your insurance July 29th and I read that Lacy’s insurance would start 2 days after payment was made. But then I get an email saying it won’t start until the 12th of August. And plus I thought I signed her up for preventative insurance too. And what happened to 90% back on claims? I didn’t see anything about 70% back on claims. I will keep your insurance until I find a better one for lacy that’s up front with all the details.
Insurer: Spot
By: Dionne Auberry
No regrets
Embrace is very efficient, professional, pleasant, and compassionate. Claims were handled in a timely manner. And they were very sweet when my pet passed. Great customer service.
Insurer: Embrace
By: Stephanie T
Very happy with coverage and efficiency
Very happy with coverage and efficiency
Insurer: Embrace
By: Diana
It takes too much time to have a claim…
It takes too much time to have a claim reviewed with Embrace. We have Nationwide for our other pet and that always goes so smoothly and quick. We should have just gone with them.
Insurer: Embrace
By: Janet Kaiser
READ THE FINEPRINT
READ THE FINEPRINT. They are like every other insurance scam, just out to make money off of the stats. In my case, there was an unexpected emergency with my dog and I needed coverage.. setting up Trupanion was really just a pain and not worth the effort. Overall it was "easy" but still a waste of time because they barely paid anything out, don't get me started on how much medical and vets are a scam, charging for everything.. I paid more in premiums than they paid out but we'll call it a learning experience. The house always wins, they stack the deck in their favor and at the end of the day they are still a for profit company and they don't really care about you.
Insurer: Trupanion
By: Micheal Kinney
It says the coverage for wellness is…
It says the coverage for wellness is 100% when signing up but so far has been closer to 50% for our submitted wellness claims.
Insurer: Pets Best
By: Stacy Apitz
I am so happy with Embrace
I am so happy with Embrace! They reimbursed all my cat’s illness claims.
Insurer: Embrace
By: Marina Assouline