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Pet parents across the U.S. and Canada have left over 222,532 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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can always rely on trupanion .
always reliable and spot on.
Insurer: Trupanion
By: Raymond
Satisfied customers
All as expected except the not covering analysis expression on Niki when it was a problem that had to be treated
Insurer: Trupanion
By: Roger
I have had Heathly Paws for my 7 year old since he was a puppy
I have had Heathly Paws for my 7 year old dog since he was a few months old. I'm a so happy that I did because my boy has unfortunately had a lot of health problems that required me to utilize his insurance plan. This January he was diagnosed with lymphoma and need to visit the oncologist weekly for chemotherapy treatments. Each treatment costs around $1K and Healthy Paws has never questioned any one of them, in fact the only time they did reach out about it was to see how he was doing with his treatments and to give some support. I have referred all the owners at my dog park to also sign up and they have all been equally happy with their coverage.
Insurer: Healthy Paws
By: Elliott Golbar
I am happy that It was not à …
I am happy that It was not à painstaking event. I am happy it was straight forward and simple.
Insurer: Sonnet
By: Latoya Sherine
Frustrated
I appreciate that Pets Best and pet insurance in general exists to help mitigate the expenses of pet emergency care. But I am frustrated at how often claims are labeled "not covered" and thus I'm not reimbursed. There also doesn't seem to be an easy mechanism for disputing or explaining further why an expense should be considered "covered".
Insurer: Pets Best
By: RC
If only human insurance companies were this great!
I have had multiple claims for my cat Oreo. Having her insured has saved me thousands of dollars. Filing is so much easier, i wish human claims was this easy!!!
Insurer: Pets Best
By: Douglas Biagini
Took my dog in for a wellness checkup…
Took my dog in for a wellness checkup and routine vaccinations. When I got home I submitted my claim since I have the wellness add on. Got approval of the claim within 3 hours and am getting full reimbursement for the vaccinations and the amount allowed for the office visit.
Insurer: Figo
By: Suzq
On first wellcare submission, Not what I expected
On first wellcare submission, coverage was not what expected. Had Embrace and their coverage was much better than Pets Best. They covered 100% while Pets Best was only about 50%
Insurer: Pets Best
By: Mitchell
Smaller reimbursement than expected
It probably says this in the small print, but I was disappointed with my recent claim. They paid me $200 less than I expected because they only took 80% of every submission to go towards my deductible, so it took longer to reach the $500 and therefore I got back less. Why do insurance companies never give you your monies worth?
Insurer: Pets Best
By: Janet Jones
I’m a brand new customer
I’m a brand new customer, ultimately I switched companies because sonnet is super cheaper. But I’ve had to contact customer service and they are all so efficient and very friendly and have helped me with every question I’ve had for them. Will definitely recommend to anyone that I know needs great, and super easy insurance… thank you sonnet
Insurer: Sonnet
By: Guenevere