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Not recommended
The breeder I purchased my puppy from offered a free 30 day trial. My puppy broke her canine tooth and had to have it extracted. I submitted the claim the very next day (July 19th). I had insurance coverage until July 30th. I received emails daily asking to extend the coverage, and I was considering it, but I can't afford to pay premiums and then wait for a month to receive payment on a claim, if they are going to pay it. I have received two emails and a text message that states "We do not need any further information from you. We are awaiting a claim specialist". It's been almost a month and it hasn't been reviewed by a claim specialist. I am still in the dark on whether this claim will be paid or not. When I received the emails to sign up they claim to pay most claims in 2 days. I call BS Trupanion. I have coverage through Fetch for my other dog, and the few claims that I had to submit were paid within a week. I looked forward to your canned email that you send in reply to bad reviews.
Insurer: Trupanion
By: Dee
FAST
Claims are processed fast and emails are always answered promptly. Appreciate that!
Insurer: ManyPets
By: Nina Caruso
Good pet insurance Ian was so helpful
Ian was so helpful
Insurer: Trupanion
By: Denise Macfayden
Quick and seamless!
Kelsey was super helpful and clarified what needed to be adjusted on my account in order to receive my reimbursement. This conversation was a complete 180 from the one I had with someone else on Monday. Thanks, Kelsey!
Insurer: Fetch
By: Beata
Our son just signed up for Trupanion
Our son just signed up for Trupanion. He did all the research and enrolled so we knew you were the best. And since he just did it, he made it a breeze for us. Thank you.
Insurer: Trupanion
By: Donna Ziemer
Great partner
We have had Healthy Paws insurance since my German Shephard was 1 year old. He was healthy until a month ago (he just turned 12 years old). We found a tumor on his spleen, and because we have Healthy Paws Insurance we were able to make a quick decision on giving him an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not. Even though his outcome is not what we hope for, giving him a chance and us extra few months with him are well worth it! The claim process is so easy and fast. It did not add any financial burden on us when we needed them the most. Highly recommend them.
Insurer: Healthy Paws
By: Mabel
highly recommend!
No complaints from me! Claims are processed faster than my medical claims! Reimbursement comes quickly as well.
Amazing
Let me tell you that getting the quote, payment and claims done is so easy. I have been with other pet insurance in the claim process was just hard and most of the claims would get denied because you would need to provide more paper work. It just got tiring and I didn't see any benefit to having it after all the money I was spending every year. Lemonade has great rates and its worth the money.
Tried to change my credit card…
Tried to change my credit card information to a new card but it just defaults to the original card. Over and over. No guidance in the FAQs. Annoying, no way of contacting the insurance
Insurer: ASPCA
By: Andrew
Customer Service is Outstanding
Their coverage is extensive and customer service is outstanding.
Insurer: Trupanion Canada
By: Ronda Gouchie