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Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The process was extremely quick and…
The process was extremely quick and easy. We went to the vet on a Saturday. Submitted a claim on Sunday. The adjuster had a question on Wednesday. I was reimbursed, funds in my bank account on Friday! Super easy! So happy that after a lot of research I chose Pumpkin for our pet insurance.
Insurer: Pumpkin
By: Olive's mom
Very dissatisfied
Very dissatisfied. I do not typically write negative reviews, but his one is concerning as a money scam. ManyPets makes it really easy to enroll, simple easy website enrollment. Immediately start taking premium payments, all easy. When comes time to process claims, a different approach comes up. I was aware that pre-existing conditions would not be covered and this is fair. What I was not aware was that upon placing the first claim, ManyPets requests 18 months of medical records and anything (really anything) that happened within 18 months is considered a pre-exiting condition. Even an itch is considered not covered for the next 18 months. ManyPets could easily have requested the medical history ahead of enrollment and established what was going to be covered or not. It only took the insurance adjuster a few hours to let me know that they were not going to cover any of my initial claim and a full list of "pre-existing conditions" now is listed on my policy (including any little thing that happened). I honestly feel this is not fair and regret I enrolled a few months back for nothing. I hope this can help other pet owners to not experience the dissatisfaction I feel now. By the way, when I asked for refunding my premium payments (that happened for nothing), I was told I should have read all the policy in full.
Insurer: ManyPets
By: Vagner
Affordable and very helpful
Affordable and very helpful
Insurer: Spot
By: Laura Herrington
Each time my best friend needs medical help I am so glad that I have Embrace.
I got Health Insurance for my dog right away when I adopted him as a little ball of fur in the palm of my hand. I researched health insurance online and ask fellow pet owners. I chose Embrace Pet Insurance because of the woman who contacted me. Prices are pretty much comparable for the insurance options out there, when you figure what you are paying and what you are getting. Embrace was the only company who reached out to me and explained the options and how it all worked. She asked for my dog's name and from that point on all of the questions about my dog included his name. She asked about his breed and let me know what his breed may be prone to. She gave me quotes and options, I didn't feel like I was talking to a car salesman. I spoke to 2 other insurance groups and didn't feel as though my dog was a priority, and both were kind of pushy to get me signed up when I barely had any information. It really was a no-brainer for me, and I am so glad I chose Embrace. He is now 5 years old and has had his share of incidents and illnesses. Everyone at Embrace has been helpful and very pleasant. My dog was just diagnosed with Diabetes, and I have had several trips to the vet and prescriptions filled. The claims are so easy to submit and are handled very quickly. My last claim I submitted and had the reimbursement in my bank account 2 days later. Each time my best friend needs medical help I am so glad that I have Embrace.
Insurer: Embrace
By: Debra Trump
The initial claim has been a nightmare
The initial claim has been an absolutely miserable experience. They continue to mark the claim as "action needed". The vet's office says "we sent them" and they bcc'ed me on the email. Call into HealthyPaws and they say "ah darn, don't use records@healthypaws, use claims instead (ignore what it says on our website). Then they say oh we got them, they just weren't attached to the claim. They later send out the exact same template "action needed, we need your pets complete medical record", which is exactly what was sent before. Call them back. Ah..shucks the records weren't attached to the claim so sorry. Just a BS run around doing nothing nothing but shifting status back to action "required from you" and sending out the same template which tells me absolutely nothing about what they think is missing but isn't. We're now on the 3rd cycle of this nonsense. Stay away from this company at all costs, they very clearly want to play as many games as possible to see if you'll just go away before they pay out. Complete garbage.
Insurer: Healthy Paws
By: CN
Very happy with many pets ……
Very happy with many pets … communication was easy and they paid quickly which was even better . We have insured 2 dogs with them and happy so far
Insurer: ManyPets
By: customer
Simple and direct registration and…why not?
Simple and direct registration and information. No hidden or confusing directives to enroll!
Insurer: Spot
By: John Toth
The process was very easy and results…
The process was very easy and results were quick.
Insurer: Sonnet
By: Michelle
Really nice employees willing to help…
Really nice employees willing to help you with any concerns you may have.
Insurer: Embrace
By: michael coringrato
My perfect experience with an insurance company
I'm new to your company and I like the way your team quickly got me insurance and on the road driving which seemed like only a few minutes. I have never had an experience with insurance companies in my entire driving experience. Ty so much to your company I'll be here for the rest of my driving days.
Insurer: Sonnet
By: Corey