209,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible experience with this company
Terrible experience with this company . Would not pay on any claim . All they say on any claim is that it’s preexisting condition we are not covering claim . Do not use this company if you want good health care for your pet .
Insurer: ASPCA
By: Anthony Micieli
My experience with Metlife Pet…
My experience with Metlife Pet Insurance has been great. I was pleased with how easy it was to file a claim and receiving updates on the process.
Insurer: MetLife
By: Carol
Really fast and competitive primes
Really fast and competitive primes
Insurer: MetLife
By: customer
I’m very happy with MetLife
I’m very happy with MetLife. Every time I take my dog for his check ups or get his flea and heart worm medicine, I get reimbursed ASAP.
Insurer: MetLife
By: customer
Be aware that people in Washington…
Be aware that people in Washington state MetLife pet insurance has decided to up insurance premiums by close to 40%. I had two policies for my cats who are all between six months and a year and a half old. I have two cats on each policy first policy was $10,000 I was paying $41 monthly and that's with a $250 deductible and 90% payed back. They decided they wanted to update it to $57 on my renewal date. My second policy is $20,000 and it was $53. They are wanting to update that to $89. Looks like I'm gonna be looking for a new Pet Insurance because they're trying to blame it on inflation through vet clinic upping their prices yeah, I work in the animal healthcare industry as a technician and I can tell you that rates have not gone up 40% at vets. They want me to lower what I have on my policy down if I want it to be cheaper, which is ridiculous that would meanI pay more to get less. I understand a little bit of a hike, but to do this is unreal. I would definitely suggest anybody in Washington state to try to find somewhere else until they get their rates under control. I'm not gonna take my deductible down or how much they pay me back down when I'm paying more that makes no sense and a 40% hike to try to blame it on veterinary cost being upped is them just wanting to up their rates and blame it on vet cost and inflation. When really they just want more money further stockholders. Especially since online they say rates will not be up due to claims but really what they mean is we won't tell you. It's claims we'll just say it's inflation or vet cost. I've worked in the corporate industry and I've also worked and currently working in the animal healthcare industry and they are gonna lose so many clients due to this. So make sure if you're paying these ridiculous monthly payments that you're at least taking your animal to the vet enough to get paid back at least the cost of what your annual payment to them cost. Also, before I found out that they are going to up premiums by close to 40%. I was going to up my limit to $20,000 on the one policy and they had quoted me $71 a month ago. They told me to call back when it was closer to my renewal date and when I called back today, they wanted it to be 89 even though I had it on recording that 30 days ago they quoted me it was 71 not only that when I got my previous policy for my two cats back in August 2025 for $20,000 policy. It was $53 so there increases our way above the norm and predatory in my opinion. especially since I work in the veterinary industry and the rates at vet clinics have not went up 40% in Washington state. so I don't know how they're justifying these increases in premiums and expecting people to eat it. Also, these are the rates they gave me with the discount for me being in the animal health care industry so anybody else that doesn't even have that on there, it's probably even more expensive . There's Pet Insurance companies that I could get unlimited coverage with for these type of premiums which I'm going to be looking into. Unless they're willing to fix this issue I'm definitely not gonna be renewing with them.
Insurer: MetLife
By: Sensia
Quick and responsive
Immediate reply with coverage even before we left the vet.
Insurer: Trupanion
By: Linda
So glad I got it!
Bruno has had a great start - we have had MetLife Pet for him since we brought him home because it was affordable and comforting. This year he sprained his ACL and had a few seizures. Without the help I have been getting through my policy benefits with MetLife Pet the financial strain would have been too much. I'm very grateful!
Insurer: MetLife
By: Amber Manwaring
The coverage was amazing but the price…
The coverage was amazing but the price you out after a couple of years.
Insurer: MetLife
By: customer
I tried multiple times to get back to…
I tried multiple times to get back to my saved quote, but was not able to. When I contacted support via chat, I was told to call in so a rep could get me my original quote. I just decided to start over. I purchased the plan online for a reason.
Insurer: MetLife
By: Kevin Robison
We like Spot for our shih tzu mix dogs
We like Spot for our shih tzu mix dogs We do wellness as well as accident. I don’t feel they go up exponentially. Always fast getting claims processed.
Insurer: Spot
By: Sheila Kurth