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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy process
Easy to understand claim paperwork, easy to file claims, quick reimbursements if approved.
Insurer: Figo
By: Beauty
Good insurance company but a bit slow
Good insurance company, great customer service, only I do not know why simple claim need to check 1 month! Usually, after 10 days or 2 weeks I receive an email that they need more time. Looks like its always slow
Insurer: Pets Best
By: Nataliya
Preventive Care
They were timely on keeping me updated on my claim for my fur baby George. He had preventive care
Insurer: ASPCA
By: Barbara
The customer service rep was excellent…
The customer service rep was excellent in helping me pick the best policy for my dog.
Insurer: Prudent Pet
By: Amauwa Igwe
Pets Best makes making a claim super…
Pets Best makes making a claim super easy! The process is quick and they explain what money goes where.
Insurer: Pets Best
By: DD
Very Satisfied With PetsBest Pet Insurance
Very fair pricing. Good wellness coverage paired with accident/illness coverage you can flex to your needs make this a great pet insurance option. They have real people that answer the phone and give reasonable answers. I did a lot of comparison shopping and have no plan to switch out in the foreseeable future.
Insurer: Pets Best
By: David Weinstein
Avoid this company!!!!
I took out a policy 3 1/2 years ago with this company and have faithfully paid my premiums on time ever since. I have not needed to file any claims thus far BUT we were just notified today that not only are they refusing to renew my policy but are transferring it to another company and the premium will almost double. My dog is not even 5 years old and very healthy, so we consider this to be outrageous. We are seniors on a fixed income and as of today, we canceled the policy altogether. Spot is a complete rip off and I would suggest avoiding them at all costs.
Insurer: Spot
By: Kathleen Bergeron
Denied my claim without contacting me first or conducting an investigation
I have had Pets Best insurance for more than seven years. I submitted a large justified claim near the policy limit of $5,000. It was denied without justification. I will be appealing and if necessary bringing a lawsuit to enforce their contract with me. Be careful with all of their exclusions.
Insurer: Pets Best
By: Russell
Provided no assistance or…
Provided no assistance or reimbursement. Policy coverage hard to understand. Delayed response.
Insurer: Figo
By: ANDREW BROWN
Very inconvenient claim process
We had Healthy Paws prior to switching to Embrace and it seems like the reimbursement process with Healthy Paws was so much easier. Embrace takes forever to review a claim and makes us follow up with the vet on things they should be doing themselves.
Insurer: Embrace
By: AG