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MetLife pet insurance - horrible
MetLife pet insurance sucks. I had NAtionwide and was lured into Metlife by lower premiums. However, they are very very slow to process claims and to pay. They so made some unfair assessments, and despite a letter from my vet, explaining Metlife’s misunderstanding, they denied the claim. I never had an issue with NAtionwide ever.. After this review posted, MetLife asked that I email them to discuss further. I have wasted 2+ hours already on trying to communicate these issues, not to mention my vet’s time responding (they were appalled by MetLife’s decision). MetLife’s response is an attempt to make their company look helpful but would amount to nothing. Steer clear.
Insurer: MetLife
By: Amanda Mae
Seamless Excellence: A Glowing Review of Healthy Paws Pet Insurance
Our neighbor's invaluable suggestion led us to Healthy Paws as we embarked on the journey of bringing home our beloved Havanese puppy, who has now blossomed into a vibrant 2 1/2-year-old. From the outset, the experience with Healthy Paws has been nothing short of exceptional. The process of submitting claims online has been remarkably seamless, a far cry from the complexities we've encountered with other pet insurance providers in the past. The efficiency of their communication and the swiftness of reimbursement have consistently left us pleasantly surprised. In stark contrast to our prior experiences with various pet health insurance companies, which often proved to be sources of frustration, Healthy Paws has been a breath of fresh air. Their commitment to delivering prompt and hassle-free service has genuinely transformed our perspective on pet insurance. Without hesitation, we wholeheartedly endorse Healthy Paws to fellow pet enthusiasts who share the same deep affection for their furry companions and strive for nothing but the best in their care.
Insurer: Healthy Paws
By: Kat Bedbury
Embrace has been great
Embrace has been our go to for our dog since we adopted her. Easy to use and very quick reimbursement for her annual visit.
Insurer: Embrace
By: David Vigil
Great insurance too long process time
Took 40 days to process my claims and I even contacted my vets office to make sure they sent the invoice explanation (which they did the same day requested). These claims were not complex claims. They were simple everyday claims. This is not the first time it has taken a long time to process. Other simple claims such as routine exam for wellness have taken 30 days.
Insurer: Pets Best
By: Jax n brooklyns mom
Roxy's disc rupture
Our dog had a disc rupture. One second she was chasing her ball, the next her right leg was paralyzed. The staff at Healthy Paws were very kind, answering all my questions about my policy. They covered almost all of Roxy's surgery, and yesterday said Roxy's post - surgery rehab will be covered if she needs it. I am so grateful. The premiums are very reasonable, and worth every dime. Save your family from having to make a terrible choice because of the cost of emergency care, and get Healthy Paws insurance for your pet!
Super easy app
Super easy app. Let me choose my deductible and % back. Very nice customer service. Easy to do online claims!
Insurer: Spot
By: Claire Strickland
This insurance cheats you!
I have called and emailed over TWENTY TIMES, to get paid on a claim they say they approved M. They no longer respond to requests for assistance, causing an official complaint to the Department of Insurance. They actually keep saying my check is “in the mail”, them claim they cancelled it and sent another. And I’m enrolled in direct deposit! Why are they MAILING checks at all? Read the reviews—- they clearly suck. Do not buy HEALTHY PAWS.
Insurer: Healthy Paws
By: Lili
Latest 1 comments
We’re sorry for your frustration regarding your claim reimbursement. Your claim was paid with a check being mailed to you the middle of July. At the beginning of August, you started the process of enrolling into direct deposit, which was completed the middle of August. In the middle of August you notified us that the previously mentioned reimbursement check was not received. A case was made for our Payments Team and at the end of August, a stop payment was placed on the check and your reimbursement was provided by direct deposit.
Very knowledgeable and passionate about her job.
Knowing what she was talking about and the positivity in Stephanie’s voice. She was a bit persistent in getting in touch with me about insuring my lil baby Pebbles and she always referred to Pebbles by name. I’m glad Stephanie kept calling me and normally that would irritate me but she didn’t. Very very kind and respectful. That is the reason o give a 5 star rating. Very nice young lady.
Insurer: Prudent Pet
By: Charlotte Dukes
Seamless Excellence: A Glowing Review of Healthy Paws Pet Insurance
Our neighbor's invaluable suggestion led us to Healthy Paws as we embarked on the journey of bringing home our beloved Havanese puppy, who has now blossomed into a vibrant 2 1/2-year-old. From the outset, the experience with Healthy Paws has been nothing short of exceptional. The process of submitting claims online has been remarkably seamless, a far cry from the complexities we've encountered with other pet insurance providers in the past. The efficiency of their communication and the swiftness of reimbursement have consistently left us pleasantly surprised. In stark contrast to our prior experiences with various pet health insurance companies, which often proved to be sources of frustration, Healthy Paws has been a breath of fresh air. Their commitment to delivering prompt and hassle-free service has genuinely transformed our perspective on pet insurance. Without hesitation, we wholeheartedly endorse Healthy Paws to fellow pet enthusiasts who share the same deep affection for their furry companions and strive for nothing but the best in their care.
Healthy Paws is very helpful in case of…
Healthy Paws is very helpful in case of emergencies with my dog. The process to open a claim is very seamless (you just upload copy of itemized receipt which your vet can provide to you). They process the claim within few days and usually reimburse you without any questions!
Insurer: Healthy Paws
By: Alex Ezzeddine