154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 23, 2023

False Information

I spoke with a representative before starting my account and directly asked if any future bloodwork, allergy shots, and ear infections would be covered under my policy. I was concerned because while my dog did not have any conditions at the time, she had previously had issues with allergies. My vet confirmed that she was healthy at the time of starting my policy. I was explicitly told all of that would be covered under my plan. When I submitted a claim for bloodwork due to my dog’s odd behavior and allergy shots for a rash she was exhibiting, both were denied. After talking to a customer service representative, she claimed that since my dog had an ear infection previously, all allergy related issues would be counted as prior conditions. She also said that bloodwork was not covered even though the representative originally told me it would be. I had heard rumors of Pets Best being a scam, but I decided to trust the representative anyway. This experience definitely verified these rumors.

Insurer: Pets Best

By: Madison

Useful
August 23, 2023

I have been with Trupanion for 12 years…

I have been with Trupanion for 12 years and i can say that they have always been good with covering for most of the issues my Dog has had but i lost my dog last week and i just got back my claims processed and found out that they do not cover cremation. I want to alert everyone to read your small prints carefully because most of us don't want to think of the time when we will need to do the inevitable but you will not be covered for any cremation. I called to ask about it and i was told that Trupanion only covers any costs for the pet if they are alive. Sadly this is not the experience i wanted to end with cause i did recommend this company to a few of my friends but going forward that will not be the case. I am writing this review for all pet lovers to take the time and read the small prints and ask questions before you sign up because premiums go up quite a bit over the years.

Insurer: Trupanion Canada

By: Christine

August 23, 2023

Beleive you pay for a great service

Pets Best is a company that really make you trust insurance industries. NO SCAM

Insurer: Pets Best

By: Ted

Verified August 23, 2023

I found that you are easy to deal with…

I found that you are easy to deal with and The price point is good The only thing I had trouble with is submitting the receipts in a small enough format

Insurer: Fetch Canada

By: Peggy McCarvill

Verified August 23, 2023

Very quick with responses and…

Very quick with responses and reimbursement!

Insurer: Fetch

By: Elisabeth Stone

August 23, 2023

Peace of Mind

It's worth every penny to have peace of mind that I will not have to make a choice based on not being able to afford pet care in a life and death circumstance. I did my research before selecting Pets Best and in my time of need they have been a life saver!

Insurer: Pets Best

By: Debra S.

Verified August 23, 2023

Email and text over load.

you guys blast my cell and email. The guy on the phone was great. Chill out on the push information.

Insurer: Trupanion

By: customer

August 23, 2023

WAhoo wahooo

WAhoo wahooo

Insurer: Embrace

By: Jo

August 23, 2023

Fetch is HORRIBLE, stay away!!

I switched from ASPCA pet insurance to Fetch to save $15/mo. BIG MISTAKE. Horrible experience filing a claim with Fetch. My maltipoo is almost 4yrs old got a bout of diarrhea and vomiting. Long story short, I filed a claim and it has been a nightmare. Fetch is requesting all doctor visits, vaccines, etc for my dog SINCE BIRTH. Never had any problems filing a claim with ASPCA. Once this is resolved, I’m cancelling and going back to ASPCA!!

Insurer: Fetch

By: Tom Vartanian

Verified August 23, 2023

Last week customer service confirmed…

Last week customer service confirmed that I would received my pet's policy documents in 48 hrs. I still have not received them.

Insurer: Spot

By: Cassy

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