222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Satisfaction
Reasonably affordable with my income! Quick, and efficient application process!
Insurer: Sonnet
By: Charmaine
I just love the service that you had…
I just love the service that you had provided
Insurer: Sonnet
By: Ruth Johnson
Great price and easy to get insurance…
Great price and easy to get insurance online
Insurer: Sonnet
By: Michelle
The best price ever and the freedom to…
The best price ever and the freedom to choose exactly what coverage you need. Fast and easy.
Insurer: Sonnet
By: Mel
I had a very wonderful experience with…
I had a very wonderful experience with Sonnet Insurance applying was so easy and low monthly cost is just great for me
Insurer: Sonnet
By: owen bonaventure
Thank you so very much.nice…
Thank you so very much.nice representative Miss Andrea assisted and a wonderful process. Thank you
Insurer: Prudent Pet
By: Sonja Cross
I spoke with Monica so friendly so…
I spoke with Monica so friendly so professional.
Insurer: Prudent Pet
By: Christina Tovar
I have this insurance for 6 years
I have this insurance for 6 years. Now that my pet is 12, he has cancer and for the first time I need to use it, I could not be more disappointed! Every time I submit a claim, I attached the medical records. And EVERY single week I receive a message saying that the medical records are missing. I have to call, they say they can see it, that they will merge the information and NOTHING. For the past 4 weeks that has been my life. Call and wait for help. I don't know what else to do. I’m updating my review because of the response below. Healthy Pet Paws is making it look like they need medical records and I didn’t submit it. So let me be MORE clear. Every single time I send an invoice (October 5, November 3rd and November 8) I attached full medical records. And every single time I received the same message: we are missing information. Then I call, the person tells me she can see that indeed I attached the medical records. And that now everything is okay. For 4 weeks I’ve been attaching everything and still receiving messages and having to call. Yesterday was the 4th time and someone said there was a mistake in the system (they said it for the 3 time) and it was now fixed. So I already told one on my friends yesterday looking for insurance to not enroll with you. And one day I will have another pet and I won’t use your services. I’m a business owner. The LEAST you could is apologize for your mistake. We must own up to them. I know I will receive my reimbursements because it’s all under my policy. But it makes not sense to Submit information and still keep receiving messages that the document is missing and have to call so your team Can see it’s all there!
Insurer: Healthy Paws
By: Deborah Gelwan
This company is so unprofessional and…
This company is so unprofessional and misleading... we submitted 3 claims that were all denied in writing outlining 'your claim does not meet your chosen deductible of $400 at this time, therefore no payment will be made.' A little while later, we followed-up to look at enhancing our insurance plan and were told that because payments made to the previous 3 claims noted above, they cannot make any changes to our plan. We were very surprised to hear they had made payments because... - we have 3 letters from 'Petplan' stating each claim was denied - no transaction record for any payment received - BUT we have each transaction record we paid to the vet When we asked them to clarify what payments they're referring to, they said they paid the deductible for each of the claims. Now we're really confused since who would they be paying the deductible in question to since it was not us BUT only Fetch/Petpaln. In essence they are only paying themselves for each of the claims we made and more interestingly, recorded each deductible payment as a claim against our policy even though they denied all of them??!!! After 5 years and nearly 9k in premiums, this is one company that I would recommend you not 'TRUST' for your pets needs
Insurer: Fetch Canada
By: Sean
Very good customer service!
Very good customer service!
Insurer: Spot
By: Gennell Hysmith