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Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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If you're looking for reliable dog insurance...Fetch is it!
My two dogs have been insured through Fetch (formerly known as PetPlan) since 2011. I have since added my third dog in 2019. I was skeptical when the change was made but I am pleased to say that the service that Fetch provides is equally rewarding as Petplan. Recently my two older dogs have been dealing with some medical issues and it's relieving to know I have Fetch to help with the expenses. Whenever I have any questions the customer service team was there to explain and provide the answers I needed in detail. The Fetch app has been so convenient when uploading claims. All communication is texted or emailed to me with updates on each claim. I knew I was in good hands when I found out my vet is also a Fetch member. As my dogs get older I feel at ease knowing Fetch is there to help.
Insurer: Fetch
By: Lorraine Marciano
Monica is the best!
Monica is the best!
Insurer: Prudent Pet
By: Christina Tovar
Excellent company, highly recommend
Figo was wonderful after my dog had emergency surgery! It was super easy and fast to upload the documents, they paid the claim super fast with a detailed sheet explaining what was accepted and what was denied. I recommend them to my clients and friends.
Insurer: Figo
By: Sandy
It was easy to put in the information…
It was easy to put in the information and payment went smoothly. I'll see how payments for services goes and price to add another dog is before I give a 5 star rating:)!
Insurer: ManyPets
By: D Hill
Pet Insurance Comparison
We were comparing pet insurance across many companies and it came down to two, Spot and another company, they both have great coverages, and I have used the other company before for our older dog. The decision to go with Spot overall was their reviews, for one, and then they cover at a higher amount for accident and illnesses at a lower cost than others. We are putting our trust in Spot and hoping to get the same quality of service and compassion as the customers have proclaimed in their reviews. Pet insurance is so expensive, especially in California, but without some kind of coverage, you are left with no help or reimbursement. Cost of all healthcare is astronomical, so any help you can get with insurance is appreciated. Looking forward to a great relationship with Spot insurance and the lovely people who work there.
Insurer: Spot
By: Pat
Nightmare having policy with sonnet
Just like other buyers I was also excited when I bought car insurance from sonnet for my first car and then I bought another couple of policies for my another cara from sonnet but my nightmare starts when I called them for small claim for my rear bumper which was hit by someone I'm not at fault case and I'm following up with their team for last 2 months or more for set up an estimator call but nothing received. I am keep on writing emails to their team member Rana Zaza who is dealing with me for my claim first thing she never replied any email and not attending any calls. I don't know maybe I need to file a suit for this kind of service and ask for compensation for this kind of customer service for Mon addressing any issues.
Insurer: Sonnet
By: Bhajan Singh
My experience with PetsBest has been…
My experience with PetsBest has been great. My claims are paying on time when I called they answer all My questions or concerns.
Insurer: Pets Best
By: Patty Sokol
Misleading pricing. Massive premium increases.
I’m very unimpressed with the misleading pricing and large premium jumps that I’ve experienced with Fetch pet insurance. I was told that by insuring my new puppy from a young age that I’d secure lower rates. What started out around $47/month and even though I’ve never made a claim it bumped a little each year until it was over $60 by age 5. At age 6 it jumped to $93.09/month and I just got the renewal notice for 2023 at $117.58/month. I can not offer a review regarding ease of claims or coverage because I’ve never used it, but The customer service agent was rude when I called to inquire about the large increase. My friend uses trupanion and is really happy with them. I’m going to look into them. Maybe I’ll just drop the insurance all together and put the money i would’ve spent on premiums into savings.
Insurer: Fetch
By: Jeremy
Misleading pricing. Massive premium increases.
I’m very unimpressed with the misleading pricing and large premium jumps that I’ve experienced with Fetch pet insurance. I was told that by insuring my new puppy from a young age that I’d secure lower rates. What started out around $47/month and even though I’ve never made a claim it bumped a little each year until it was over $60 by age 5. At age 6 it jumped to $93.09/month and I just got the renewal notice for 2023 at $117.58/month. I can not offer a review regarding ease of claims or coverage because I’ve never used it, but The customer service agent was rude when I called to inquire about the large increase. My friend uses trupanion and is really happy with them. I’m going to look into them. Maybe I’ll just drop the insurance all together and put the money i would’ve spent on premiums into savings.
Insurer: Fetch Canada
By: Jeremy
Fetch helped save my cat, Bojack
When my cat got sick, I needed fetch to help remove any money stress out of the equation. It allowed me to focus on choosing the best care so that he could recover as quickly as possible. Fetch was simple and straightforward. I can’t recommend them enough!
Insurer: Fetch
By: SJ Stephens