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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Couldn’t enter the number in App
I cannot enter the invoice amount on the APP, I have to go through the web page or email.
Insurer: Embrace
By: Ting Yang
Very slow in paying claims
The whole purpose for insurance is that you won't be put into a financial bind when tragedy strikes. We had to front $5,000 for a surgery. We are now three weeks post-op and our claim has yet to be processed. I called them two weeks post-op and all they did was apologize for the delay. Apologies do not pay the bills.
Insurer: Pets Best
By: byron
Best decision ever!
I am so happy that l decided to get insurance on my sweet fur-baby Daisy! And SPOT has been a terrific choice! The coverage has been great and the hardest part of the paper work has been to ask for an itemized statement from the vet. You can do the paper work from your phone and get direct deposit of your check. There may be some years that what we pay in is more than what we get back but the peace of mind when your pup eats a twister seal😳 or whose face swells up and has vomiting and diarrhea after a bee sting 🥺 and you dont have to WORRY about going to the vet is worth the other years! We love SPOT!!! ❤❤❤
Insurer: Spot
By: Susan
I love Embrace
I love Embrace! They have always been fast and very easy to communicate with. I have used them for over five years now, and I have never had a negative experience.
Insurer: Embrace
By: Carla
Get SPOT Insurance
It’s so easy to submit claims and is dealt with in a timely manner.
Insurer: Spot
By: Julie L.
Ease of claim submission and viewing…
Ease of claim submission and viewing policies on line.
Insurer: Spot
By: Scott Tunis
Spot insurance is a great choice!
Spot insurance process claims quickly and they pay back quickly. The only reason I gave them 4 stars is because they won’t ever let you increase the total annual limit you first picked. I was never told I couldn’t increase it. I tried to do that recently and they didn’t allow me. So think about this before picking a lower amount, because you’ll need more as your pet gets older.
Insurer: Spot
By: Luisana R