154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,473 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 30, 2023

If you own a pet

If you own a pet, if you love your pet as you love your children, you have insurance on them because they are Also your family. I have looked at All and had a different insurance on my last fur baby who had pancreatic cancer . Thank goodness I did,6500.00 in 9 months. Embrace is better then what I had before. When you become a proud new parent to a fur baby, Get Embrace. Foxie has 15000.00, 100.00 deductable and is covered 90%. It cost less per month then what you would pay for 2 people to eat dinner out! Or 4 people eating fast food.

Insurer: Embrace

By: Foxie Dog

September 30, 2023

I received 7 emails

I received 7 emails, 4 telling me my claim was denied and 3 telling me it was approved for a small fraction of what we paid. It also took 2+ months to receive these confusing responses.

Insurer: Pets Best

By: Adrienne Cardenas

Verified September 30, 2023

Refund speed

The process to submit claims and receive the money with direct deposit is seamless. Many times once the claim has been paid out I get the refund same day.

Insurer: Spot

By: Janelle Guzman

September 30, 2023

The Best

Trupanion has never given me any problems with my claims, they expedite them quickly and it takes a lot of pressure off the client. Their customer service is impeccable

Insurer: Trupanion

By: Ms Daphne Jarrell

Verified September 30, 2023

It’s easy to file a claim

It’s easy to file a claim. It’s not hard to communicate with a representative.

Insurer: Spot

By: Belle Laborte

Verified September 30, 2023

great experience

Added a second pet. It was easy to do! I had a few questions and the CHAT representative was extremely helpful. I love Trupanion!

Insurer: Trupanion

By: Diane

Verified September 30, 2023

I purchased coverage by mistake and…

I purchased coverage by mistake and have not been able to get in contact with anybody about it for over a week. I do not want to be charged again for this service. Chewy was half the price for better coverage , but when I returned that page to finish signing up after comparing rates, trupanion came up as a pop up on my screen and I mistakenly purchased coverage. Since chewy utilizes aspects of trupanion and lemonade, as stated in their terms, I thought this was why. I do not want coverage through trupanion and no routes to explain this have been met w any customer service.

Insurer: Trupanion

By: Milo Torres

Verified September 30, 2023

Good customer service! The representative walked me through…

The representative walked me through the coverage and was very helpful with his responses to my questions.

Insurer: Trupanion

By: REMcustomer

September 30, 2023

Amazing pet insurance

We have had MetLife pet insurance since our dog was a pup and they have always taken great care of us. Their claim service is so easy and communication is always there if we ever have questions. Highly recommend

Insurer: MetLife

By: Jennifer

Useful
Verified September 30, 2023

Fast Claim Processing and People Who Care

We’ve had healthy paws for about a year. We adopted a dog who lived on the streets as a puppy, and wanted the security of a plan that didn’t have out of pocket maximums, as we weren’t sure what to expect. Healthy Paws processes claims very quickly, and even takes the time to follow up and ask how the animal is doing. Their rates are very reasonable. I’d highly recommend.

Insurer: Healthy Paws

By: Andrew Willman

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