222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My first time ever filing a claim and…
My first time ever filing a claim and was pleasantly surprised when my reimbursement was deposited in three days! Very happy with coverage, cost and service.
Insurer: Figo
By: Debbieustomer
Horrible Experience. Sneaky.
I never write reviews, ever. But, this calls for one. My dog has developed separation anxiety. He is one. Before talking to my vet, I contacted a Trupanion customer service representative to ask if the medication I am considering is covered and to look at my plan to ensure things are in place to go forward smoothly as this was my first time making a claim. I have had Trupanion since my dog was 8 weeks old to make sure nothing was pre-existing. I was told that everything was good and I just had to work my way up to the $700 deductible and then my medication would be covered 90%. This was a lie. I woke up today to an email explaining that my dog would not be covered as apparently I needed to purchase a specific rider policy for separation anxiety 30 days into starting my Trupanion account for my dog. I was NOT told this. I am now on a medication that is $127 a month for my dog (AFTER BEING ENSURED ALL WAS IN PLACE AND GOOD TO PROCEED) that will not be covered in any way as either way I cannot add the rider to my plan and it is now considered a pre-existing condition. Absolutely ridiculous. Talk to multiple representatives before starting a medication to make sure you aren’t in the same boat as me. Apparently that’s needed. Very angry and upset with the service and lack of transparency.
Insurer: Trupanion Canada
By: Kaitlyn
Great protection for your pet
Lemonade provides a seamless experience fueled by great technology. The claim process is easy and efficient. Everything is submitted via the app and my claims have been processed very quickly, some immediately! I also appreciate that the team at Lemonade (thanks Eileen!) followed up to check on my dog after her illness. I never wanted to choose between caring for my pet or paying a large medical bill. Lemonade was the perfect solution.
Insurer: Lemonade
By: Ryan
Great prices and service
The prices and if you have a problem the Sonnet team seems to fix your problem really quickly.
Insurer: Sonnet
By: Garnet
It meets our needs.
The process of claim is prompt and efficient. Thanks for your teams.
Insurer: Trupanion Canada
By: Michael
Quick and easy
Quick and easy
Insurer: Trupanion Canada
By: Ashwini
Amazing experience
Process for enrolling was seamless
Insurer: Trupanion Canada
By: Mellisa
Note donné pour trupanion.
Parce que je trouve que c'est la bonne note à donner.
Insurer: Trupanion Canada
By: Sylvie
Best Insurance Company Iâve Dealt With
Itâs slower, lately, compared to previous years. I also had to call bc things that had previously been covered were rejected. It got cleared up but it just seems like things are changing there. I am a true Trupanion fan though and always recommend to clients at work. My dogâs policy saved her life and keeps her comfortable & I let everyone know. This isnât a complaint, just an observation.
Insurer: Trupanion Canada
By: Brooke
Pet Owner With Insurance
Good experience. Just expensive insurance
Insurer: Trupanion Canada
By: Jeannie