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Nationwide helps! Carl is the best!
I spoke to a representative named Carl. He was friendly and was empathic about my issue as well as one's pet being a family member. He made clear that Nationwide is an insurance company who cares. There was a misanalysis on my claim and was not paid initially, and Carl went above and beyond to correct the process accordingly. Thank you, Carl! Companies need people like you who listens and sort through details instead of immediately turning down customers without investigating the issue.
Insurer: Nationwide
By: Kay Z.
Go with Nationwide
I've been using Nationwide for many years and several dogs. they have been fair; easy to submit claims and fast reimbursement.
Very Slow Claim Processing
The time that it takes to be reimbursed is unacceptable and inappropriate. It has been 30 days and I still have not received the payments I am owed. When you look online for status it only says "processing." After 2 weeks you receive an email apologizing for the delay but with no mention of when you will get paid. It does not seem right that they are unable to process basic claims in a reasonable amount of time. Very disappointing.
Insurer: Pets Best
By: Steven Levi
Keeping our Fur Baby safe!
This as a very easy experience and we are happy to find some way to take care of our youngest fur baby
Insurer: Prudent Pet
By: Michael Ignat
The enrollment was informative and…
The enrollment was informative and simple this sounds like a great plan for my new little dog
Insurer: Trupanion
By: James Smith
Very easy registration
Very easy registration, and operator assistance was very informative
Insurer: Trupanion
By: Gerardo Ortiz
Thanks spot
The price is decent and I have piece of mine after my deductible is paid that I have 90% of my vet bill paid when it comes to accidents and illnesses. Believe I’ve had a few and spot has been spot on. The claims are completely pretty fast as long as you get all the info in. There’s been a couple little things I haven’t been thrilled about but hopefully those issues will be cleared up. A text or phone call would be nice instead of a email because I don’t read my emails everyday, so I’m out of the loop most of the time. Just saying would be quicker for me to respond
Insurer: Spot
By: Denise Thacker
We had to put our 12 year old French…
We had to put our 12 year old French Bulldog to sleep 2 months ago and just got a puppy. Called Trupanion to get insurance and process was seamless and agent very helpful. Love Trupanion the have been a great partner for 12 years and looking forward for many more years. Gary Packer and Family
Insurer: Trupanion
By: customer
Having pet insurance is crucial!
I can’t explain how much having insurance for my cat has paid off, especially when my baby was in the emergency pet hospital. Thankful for spot!
Insurer: Spot
By: Melanie Mailhot
The best insurance
The best insurance. Great experience, very fast processing claims. I do recomended to everyone
Insurer: Spot
By: Svetlana Kelbert