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just an easy process for online
just an easy process for online
Insurer: Trupanion
By: Mary DiNardo
I love Pets Best
I love Pets Best. It was the best decision to choose Pet Best, all my claims were correct and quick reimbursement, I am very happy with this insurance. Thanks Pets Best Team.
Insurer: Pets Best
By: Rosemeire Caraccioli
Knowledgable staff
Knowledgable staff, communicative and immediate response time.
Insurer: Trupanion
By: Dana M
Thank you Spot insurance for being so…quick
Thank you Spot insurance for being so quick to respond to my puppies claims! It’s so awesome, especially when you have two!
Insurer: Spot
By: Lisa
Smooth, easy/quick.
Smooth and easy and for my social anxiety, people free.
Insurer: Trupanion
By: A. Davis
Easy to submit and get approved
Easy to submit and get approved
Insurer: Spot
By: Lynn Desonia
Needs work
This company is really great - at avoiding paying for claims by wearing you down until you finally give up. Trying to explain to a brick wall how the word “urine” on a claim does not mean it is related to a history of urinary tract health has been among the most painful experiences of my life, and my cat is still very, very sick. Not, however, due to a pre-existing condition. But yeah, sure, let me do all the leg work to prove it is unrelated, since you can’t read and have no idea how labs work. Convenient for a (pet) health insurance company. A quick rundown - both humans and pets have a couple of commonly tested fluids, specifically blood, saliva, and urine. Urinalysis is not only completed to evaluate urinary tract health. I really just want to shout “DUH” at the morons processing these claims, and even more at the people writing their guidelines and training them. I pay money to this company with the idea that it will REDUCE stress in the event of horrible illness or accident for one of my pets, but time and again it only INCREASES the stress. I have paid far more in premiums than I will ever get back, which is obviously their goal, but the years they have taken off my life are more than they are allowed to collect. You can’t be there for your pet if the insurance company drives you off a cliff. Don’t do it. As you can see from the response, they do respond when you complain enough. The submission of claims on the website says you can attach additional information if you like, but how many of us are provided with the vet’s chart notes at a visit? Perhaps they could ask for that before just denying a claim? The system is flawed. Easier to blame the policyholder.
Insurer: Healthy Paws
By: d i
Quick turnaround time and very easy to…
Quick turnaround time and very easy to put in claims.
Insurer: Spot
By: Rick
Great coverage and easy to work with
Easy to work with when submitting a claim. Fast turnout time for reimbursement.
Insurer: Spot
By: Evelyn Julian
Trying to cancel the policy as…
Trying to cancel the policy as preexisting came up so not covered. Long wait on phone, chatted and said someone would call to cancel it but no one has
Insurer: Trupanion
By: Hugo Mom