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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast
Fast, friendly service. Definitely would recommend
Insurer: Figo
By: Joe
My question were answered
My question were answered
Insurer: Figo
By: Mitra
The girl that did my sign up was…
The girl that did my sign up was absolutely wonderful and very patient. Great customer service.
Insurer: Trupanion
By: customer
Responsive
Figo representatives are always on top of whatever question I have - and make it easy to understand any issues. I have 6 cats insured - so - I find FIGO to be as affordable as possible under ths cirmcumstances. I also like that claims are processed quickly and funds are deposited directly into my bank account.
Insurer: Figo
By: Carol Balfe
Kelsey was amazing from start to finish.
Kelsey was amazing from start to finish.
Insurer: Fetch
By: Danny Antonopoulos
The claim experience was awesome
The claim experience was awesome! Just uploaded the allocated bill and I received my check.
Insurer: Embrace
By: Cindy Perez
Not impressed
The time they took to reimburse is too long. And the premium increase of most 20% for the second year is unexpected. The coverage isn’t even that inclusive that they oftenly calculate each item individually and at the end of day it’s not 80%/90%/100% coverage at all.
Insurer: Pets Best
By: Jun Dai
Great plan/coverage options
Takes a bit for the claim to get processed but so far no issues and the plans/ coverages are better than most other insurance providers. Would recommend to anyone who loves their pet!
Insurer: Pets Best
By: Patrizia Heinzl
I had never had to file a claim for my…
I had never had to file a claim for my dog Winston and I called for help in doing so today. Emi Bradley was the one that helped me and I have to say she was WONDERFUL. She walked me through every step I needed to do (even how to save everything to a file), I am sure it was frustrating for her to have to stop and give me time to do all the things, but, she did and I am very thankful for her help. I hope everyone is as helpful as she is. She is a great asset to your company.
Insurer: Fetch
By: Brenda
So easy-peasyto enroll ❣️
So easy-peasyto enroll. The person I spoke to was knowledgeable. I've been a 15+ year member so I was enrolling a new fur member to the family.
Insurer: Trupanion
By: customer CZB