154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 30, 2023

This is from submitting receipts for…

This is from submitting receipts for 2022. I had a few and one just barely made the cutoff, but they were all paid very successfully and with a very attractive reimbursement amount. I'm not remembering for certain but it was 80% or more of my vet bills.

Insurer: Spot

By: Royce Maxwell

Verified September 30, 2023

It was very easy to submit a claim.

It was very easy to submit a claim.

Insurer: Fetch

By: Marilyn

Verified September 30, 2023

It was quick to enroll

It was quick to enroll

Insurer: Trupanion

By: customer

September 30, 2023

We recently had a claim With trupanion…

We recently had a claim With trupanion it went so easily. What a great company to work with. Easy and quick processing claims. Thank you !

Insurer: Trupanion

By: Bonnie Fuentes

September 29, 2023

Vet NOT recommended

My partner and I are both veterinarians and will never use fetch again nor recommend it to clients. Paid premiums for years (6.5k total) and have been declined coverage for our cat who developed diabetes this spring. Based on my experience working with insurance companies I believe fetch is the one that most consistently fights to not pay out legitimate claims - my other pets are insured with other companies. The absolute patronizing manner with which I was spoken to by Don is beyond unacceptable. Insurance companies like Fetch make my job more difficult as negative experiences with insurance companies will lead to less pet owners being covered and more instances of appropriate medical care being out of reach for uninsured pet owners. EDIT: After receiving a phone call to follow up with this review, was given the exact same non-sensical run around - pointless and a waste of time. The net result of our cat's insurance coverage? Thousands of dollars completely wasted. The implication in the response to this review that this could have been a pre-existing condition (unmanaged diabetic over 4 years?!) is medically ridiculous - he had full bloodwork panels and was completely asymptomatic prior to developing symptoms this year - just an excuse not to cover.

Insurer: Fetch Canada

By: M B

Verified September 29, 2023

Great pet insurance

People warned me about pet insurance. I was told every company will do whatever it can to avoid paying a claim. This simply wasn't true with Embrace. After signing up, I had a few unexpected claims almost immediately and once I hit my deductible, they paid without issue. Their service has been fantastic and I'm so grateful I signed up for pet insurance. I honestly have no complaints with Embrace.

Insurer: Embrace

By: Hank Mendheim

Verified September 29, 2023

Quick and Easy Claim

I made a claim and was reimbursed within 24 hours! The speed, ease and accuracy of the system is unbelievable. So easy. In this hectic season, this was a relief. Thank you!

Insurer: Figo

By: Micah Hester

September 29, 2023

It is a terrible service

It is a terrible service, first I call and ask for pre-approval for an operation with a budget of $950, they said yea everything is ok after I was with FIGO 3 years for the insurance that I never used, they approve the operation and then I make the claim and they tell me that my policy was renewed automatically and they can’t cover the cost of the operation because the terms had been changed in the new policy, obviously all this changed to your convenience. This service is useless, it is terrible they never telling me nothin about the change, they just decided change this year.

Insurer: Figo

By: Ali Quintero

Verified September 29, 2023

Very Pleased with Pumkin…

Nearing end of my first year with a pet policy from Pumpkin and they have been great. Especially since they went paperless, the service, processing time, payment and communication have all been wonderful!! Very pleased & renewing soon.

Insurer: Pumpkin

By: WB

Verified September 29, 2023

I love the quick response on claims

I love the quick response on claims. I filed a claim and received my payment way faster than I expected.

Insurer: Figo

By: Donna R

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