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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very helpful staff
I have had, at one time, 11 dogs covered under MetLife Pet Insurance and it gets pretty complicated figuring out and keeping them all separate. They have gone above and beyond the call of duty to help me with claims and also condolences when I’ve lost one of my fur babies.
Insurer: MetLife
By: Rhonda Trammell
I’ve been a customer of Embrace Pet…
I’ve been a customer of Embrace Pet Insurance for many years and all my pets have had coverage through this insurance company. It’s very easy to file claims and the processing time is quick and accurate.
Insurer: Embrace
By: PIA Wilken
Very easy to navigate the website
Very easy to navigate the website. The review process is quick.
Insurer: MetLife
By: tami.batten
Thyroid carcinoma
Our girl, Phoebe has a thyroid carcinoma that we were able to get treatment for because we had pets best insurance. We are so happy that there are companies like pets best to help people in their pets time of need. Now we get to spend more time with our Phoebe!
Awesome support
Awesome support The team has always been very responsive. We went a few years never needing to file a claim and now that our dog is going through cancer treatment they have been so supportive.
Insurer: Embrace
By: Thomas Cottrell
Reliable and accurate
I like the relatively easy claim submission. When you provide everything requested the payment is fast and accurate. They’re taking care of me and my three doggies!
Insurer: MetLife
By: TWF
Our experience with Pumpkin has been…
Our experience with Pumpkin has been amazing. They are the greatest in communicating and promptly responsive to our inquiries. Incredibly wonderful at staying on top of any claims.
Insurer: Pumpkin
By: Edward
Simple process and very helpful team…
Simple process and very helpful team members.
Insurer: MetLife
By: Noelle M.
Response time
Response time. Easy use of application and website
Insurer: MetLife
By: Wendy Nichols