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Easy and user friendly online…
Easy and user friendly online transactions. Told me everything I need to know about the company and underwriter and what is and is not covered.
Insurer: ASPCA
By: Suzann Price
good experience
Submitting online through computer was quick efficient received my money back within 3 weeks The mobile app although good for communication and information tried submitting through the mobile app and wouldn't go through went through online through a desktop no problem
Insurer: Fetch Canada
By: Sandy MCcuaig
Ms.
Met Life is the best pet insurance I have ever had. They communicate with you letting you know the status of your claim. Very good customer service and easy to process claims. So happy I found Met Life Pet Insurance.
Great communication!
Great communication!
Insurer: Spot
By: Pamela J. Krampf
It’s the first claim I’ve been…
It’s the first claim I’ve been reimbursed for, and I was happy. But I have a problem with the preexisting. My puppy had diarrhea that was treated before I signed up for Spot. Now if she has diarrhea, which, along with vomiting, is pretty much the first sign of all medical issues among animals, Spot doesn’t cover. I don’t see how everything that presents with diarrhea is not covered
Insurer: Spot
By: Linda McMahon
Your App is very slow
Your App is very slow, and faulty. I haven’t been able to use the Face ID in over a year.
Insurer: Embrace
By: N/A
Be ready to pay more for what you received
Be ready to pay lot more. The reimbursement is not worth it. I will cancel this once I receive my poor reimbursement check
Insurer: Pets Best
By: Paolo
Long Time Happy Customer!
I have been a Fetch Pet Insurance customer for many years, and have ALWAYS been extremely pleased with their service! I insurance my last pup with them, and was always extremely pleased with the fair pricing, easy claims submission, and quick payout/turnaround! As soon as I brought my new pup (he is 3 now) I insured him with Fetch right away, bc you just never know what might happen. Sure enough, I have had to use my insurance several times already and it has been so extremely helpful. It allows you to be confident that when your pet is ill or needs care, that money doesn't become a deciding factor in taking care of him/her. Fetch is highly reliable and I have recommended them so many times to my friends and family, who also have their insurance and also LOVE them! It is a great company and I wouldn't go anywhere else!
Insurer: Fetch
By: Demi and Colleen
Claim
Once paperwork sent, they quietly got on with it. Could have been quicker but I can’t fault them. Recommended.
Insurer: Fetch Canada
By: Richard