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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I’ve had many pet insurance policies…
I’ve had many pet insurance policies over the years and this is the best one by far. I submitted my claim via the app the same day as my dog received the services and it was taken care of within 2 days. I’ve already recommended Pets Best to my friends and family members with dogs.
Insurer: Pets Best
By: Elizabeth Fincher
Easy
Easy, hassle free claims process and quick response. Thank you!
Insurer: Spot
By: Martha K
Absolute Horrible follow up by Figo
My Claim was closed due to a request for records not being provided - but the actual vet records don't exist because no visits were made during the required period that Figo requested. I submitted an inquiry via email and got the automatic "we're working on it for you" email...and then nothing until this review request came into my mailbox.
Insurer: Figo
By: customer
AKC Pet Insurance claims are easy with quick response
AKC Pet insurance is easy to use and very prompt with reviewing, communicating, and paying claims. You simply upload a copy of the vet bill and they immediately confirm they received it. My experience is that it is reviewed and I receive a statement with in 24 -48 hours. My claims have been paid by a check in the mail with in one week on most occasions. I wish my own health insurance was this easy.
Insurer: AKC
By: COL Mark Davis RET
This company sucks with timelines
This company sucks with timelines. We have been waiting for them to review my dogs medical history to determine if the costs will be covered. I have spoken with the vet and they seem to be providing Embrace everything that they have asked for in a timely manner yet nothing. This frustration could have been avoided had Embrace kept me in the loop of any and all updates. This would have been helpful instead of me trying to track information. Once the coverage term expires I will be looking for another pet insurance company.
Insurer: Embrace
By: Faith Rains
We have had a very tough year with our…
We have had a very tough year with our dog! She has had knee and stomach surgeries. The process for reimbursement and support from Embrace staff has been so helful.
Insurer: Embrace
By: Biz Magarity
They pay claims
They do what an insurance company should do: pay you for submitted claims. I have submitted 3 claims and all 3 have been reimbursed as I expected and fairly quickly. I have called them multiple times to check in items and their customer service staff is friendly and helpful. Very happy with this service and we will be renewing our insurance next year!
Insurer: Pets Best
By: Shelly Hunert