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Easy to use
The app is easy to use and my reimbursements have been quick. Having coverage for our new puppy has been great.
Insurer: Spot
By: Carrie
Worked with an actual dog owner!
The fact that the person helping me had a large breed dog like myself and was able to give me some personal advice about raising them. It was very nice.
Insurer: Trupanion
By: Mike
Great insurance coverage!
We purchased this coverage for our Cavalier puppy. We’ve have several instances where we’ve needed to be seen by emergency vets and even specialists and Spot has covered as promised. I’ve been extremely happy with the insurance and even happier that we made the decision to purchase the coverage.
Insurer: Spot
By: Angie D
Spot pet insurance utilizes a very user…
Spot pet insurance utilizes a very user friendly consumer portal. I have four dogs and whenever I need to submit a claim I am able to navigate the portal quickly, find the names of my pets, and submit my claim. Emails are sent when submitted claims are received and again when they are processed. The process can also be followed in your portal. Claims are processed in a timely manner and reimbursement soon follows.
Insurer: Spot
By: Maureen Collins
Website is easy to navigate
Website is easy to navigate, and upload all required documents for claims. The turnaround time for refunds once the claim has been reviewed and a decision made is one day if you have direct deposit. Overall experience with Embrace is excellent with no complaints. Thank you Smile
Insurer: Embrace
By: Deidra
Everyone I have spoke to has been very…friendly and knowledgeable
Everyone I have spoke to has been very friendly and helpful with my claim and signing up for the insurance. The staff is very knowledgeable about everything.
Insurer: Spot
By: Saundra Torres
Extremely slow
Extremely slow, no communication and I didn't even get reimbursed this time
Insurer: Spot
By: ANTOINETTE ROLAND
Company With Experience
Timelines and Great Customer Service
Insurer: Spot
By: Tina Williams
Easy to use great company
So glad I decided to get pet insurance on my adopted dog. It is so easy to submit a claim and it is so fast to get a reimbursement.
Insurer: Spot
By: Jackie
We rescued a dog who needed neutered…
We rescued a dog who needed neutered and chip and your process to turn in the paperwork was wonderful and quick reimbursement
Insurer: Spot
By: Michelle Waddell