220,075+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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Most selected providers in "April, 2026"

32.89% Pets Best 7.33% Pumpkin 7.33% Lemonade 7.14% Prudent Pet 6.95% Embrace

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Category with most reviews

14,122 Payment Experience 61,753 Claim Coverage 74,071 Customer Service 22,255 Price Satisfaction 14,832 Other

Verified October 27, 2022

Claims & Appeals - NO POINT IN MAKING ONE!

Not happy with my most recent claim. Not only was it handled in an untimely manner, but the outcome was completely unfair to me. The vet wrote a letter explaining how a recent issue I went in for was not related to a preexisting condition. Figo took way too long to look at this appeal and only to deny it anyway. Figo isn't living up to it's end of the deal and I would've preferred to speak to a live person about it (I have and had to call myself).

Insurer: Figo

By: customer

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Verified October 27, 2022

This insurance has been worth the money.

This insurance has been worth the money. The app is great and simple to use. Claims are processed quickly.

Insurer: ASPCA

By: Sean Durham

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October 27, 2022

Screwed Over!

I received a quote, cheapest quote amongst the rest. Thought, why not. Please do yourself a favour and just say no to Sonnet. I paid 19 months for full coverage till my finance company requested proof of insurance. Found out I only had liability on my vehicle. Sonnet said they couldn't insure me for full coverage and changed my policy 2 days after signing and receiving my policy. They NEVER notified me. Fast forward to March when I renewed, assumed all was well and they continued to debit my account. They are lazy, let things fall through the cracks and their customer service is the worst I've experienced, screaming, yelling, lying, over talking and that's when I was canceling. I can't believe they let me drive a financed vehicle without full coverage. Please don't give them your hard earned cash. Pay a little more for peace of mind.

Insurer: Sonnet

By: Nikki

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October 27, 2022

Megan Sparks is wonderful.

I am happy to praise my experience with Ms. Megan Sparks. Pet owners know that the cost of care can be scary, and so too can the cost of insurance. I was nervous when I called about I called with difficult questions about my pets' deductibles. Megan was able to answer each of them. Given the math involved, we went through a number of hypotheticals, and Megan was able to show me where I was incorrect in my calculations or understanding of the policy. She did so kindly and with a great deal of reassurance. I was also extremely impressed by how knowledgeable Megan was when it came to the details of the plans. I would rate my call with Megan as the single finest customer service experience I have had in years. Megan deserves a great deal of praise from everyone at Fetch. -- Ben Kerschberg

Insurer: Fetch

By: Ben Kerschberg

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