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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service and quick reimbursements!
Great service and quick reimbursements!
Insurer: Spot
By: Mitchell
Several bad experiences
In short, it's a greedy company with bad customer service. I dread having to file a claim because of so many bad experiences. Their website is absolutely atrocious and beyond frustrating. One of the worst I've ever used. Frequently broken and unusable. The final straw: I called customer service to ask if necropsy was covered under my pet's plan after my guinea pig tragically passed away. The answer I received made me believe that it was. Nationwide did not reimburse me for the necropsy, and I spent hours trying to get the situation resolved, just to pay the full bill myself. Awful company. Stay away.
Insurer: Nationwide
By: Dmitry
Happy pets
I would recommend Pets plus us to anyone, I've had nothing but amazing service from the staff.
When I called
When I called, they were very kind and courteous.
Insurer: Spot
By: Liza Johnson
We love Healthy Paws Pet Insurance!
I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.
Insurer: Healthy Paws
By: Carrie
Claim turnaround
Fast response with claim. Had deposit in my account within 2 days.
Insurer: Spot
By: Yasdani Gamez-Crespo
Easy to register; thank you!
Easy to register. Reasonably priced.
Insurer: ASPCA
By: Susan Christensen
Very attentive to detail and persevere…
Very attentive to detail and persevere to complete claims in a timely manner.
Insurer: Spot
By: Sherry Stiles