154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 27, 2023

Great service and quick reimbursements!

Great service and quick reimbursements!

Insurer: Spot

By: Mitchell

October 27, 2023

Several bad experiences

In short, it's a greedy company with bad customer service. I dread having to file a claim because of so many bad experiences. Their website is absolutely atrocious and beyond frustrating. One of the worst I've ever used. Frequently broken and unusable. The final straw: I called customer service to ask if necropsy was covered under my pet's plan after my guinea pig tragically passed away. The answer I received made me believe that it was. Nationwide did not reimburse me for the necropsy, and I spent hours trying to get the situation resolved, just to pay the full bill myself. Awful company. Stay away.

Insurer: Nationwide

By: Dmitry

October 27, 2023

Happy pets

I would recommend Pets plus us to anyone, I've had nothing but amazing service from the staff.

Insurer: Pets Plus Us

Veterinarian: Eaglehill mission bc

By: Angelique

Useful
Verified October 27, 2023

When I called

When I called, they were very kind and courteous.

Insurer: Spot

By: Liza Johnson

October 27, 2023

We love Healthy Paws Pet Insurance!

I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.

Insurer: Healthy Paws

By: Carrie

Useful
Verified October 27, 2023

Great customer service

Great customer service

Insurer: Spot

By: Happy

Verified October 27, 2023

Claim turnaround

Fast response with claim. Had deposit in my account within 2 days.

Insurer: Spot

By: Yasdani Gamez-Crespo

Verified October 27, 2023

Easy to register; thank you!

Easy to register. Reasonably priced.

Insurer: ASPCA

By: Susan Christensen

Verified October 27, 2023

Fast

Fast, easy, affordable.

Insurer: Spot

By: Belinda vicker

Verified October 27, 2023

Very attentive to detail and persevere…

Very attentive to detail and persevere to complete claims in a timely manner.

Insurer: Spot

By: Sherry Stiles

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