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The turnaround time for reimbursement…
The turnaround time for reimbursement was less than a week. Very impressed.
Insurer: Pets Best
By: Pam
They make the entire process very…
They make the entire process very smooth. Have referred several people.
Insurer: Spot
By: Kathy Upton
Paying $1000 for two dogs and getting a…
Paying $1000 for two dogs and getting a combined total of $200 back from insurance is getting really old. Every time I call in I get the run around “oh you met your wellness maximum” it was for illness. “Whats that? Oh yes that maximum…” getting ready to switch to a new insurance company.
Insurer: Pets Best
By: lrt
Dan the representative made me feel…
Dan the representative made me feel like he really cared and enjoyed speaking with me about our new puppy. Very helpful and explained all about the insurance.
Insurer: Trupanion
By: Pat Neal
Easy to work with
Very easy app to use and they deliver on all of their promises.
Insurer: Spot
By: Robert MacIntyre
Filled out on line application
Filled out on line application, went through payment, and received emails warning not covered yet but thought that just meant waiting period hadn't ended yet. Luckily nothing has happened, but was frustrating to find out dog wasn't covered the whole time I thought he was.
Insurer: Trupanion
By: customer
Spot insurance was easy to work with…
Spot insurance was easy to work with and prompt processing my claim. I have recommended spot to friends.
Insurer: Spot
By: Mary Brant
Always Prompt and Great coverage
Always Prompt and Great coverage
Insurer: Spot
By: Lisa-Wilmington,NC
Claim was processed in a very expedient…
Claim was processed in a very expedient manner. Extremely pleased with the service provided
Insurer: Spot
By: Mary Thaxton
Real Coverage Less than Advertised
First time claim for one of my cats was a big surprise in terms of what I expected in coverage and what I received. By the time Trupanion had deducted costs that did not apply, including the anticipated deductible, examination and food costs, I was paid $258 dollars on a $740 claim, about $100 less than my estimate. The response time was much faster than the small claim for another cat. However, this has me questioning the coverage I would receive for a claim in thousands of dollars.
Insurer: Trupanion Canada
By: Lynn