154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 20, 2023

Very good experience

I was hesitant about pet insurance, but when I went through thousands for my old guy, I put insurance on the younger two cats. I researched ALOT and chose PetsBest. So far I've put in claims twice and each one was taken care of without any issues. I'm pleasantly surprised!

Insurer: Pets Best

By: Pat

October 20, 2023

Bad experience …

We filed a claim for a preventative check up since our pet had a lump. The claim was dismissed stating that this was a pre-existing condition. I have not had good experience getting anything properly claimed.

Insurer: ManyPets

By: M B

Verified October 20, 2023

Super speedy service and all agents…

Super speedy service and all agents have been pleasant to work with.

Insurer: Embrace

By: Michelle Willliamson

October 20, 2023

Fabrice to the rescue!

Just signed up for a policy for our new golden retriever, Oliver. Fabrice walked me through the whole process. He was exceedingly patient and thorough with his explanation of the different policies. All his efforts were greatly appreciated. From reading the previous comments it seems like all of the agents at Fetch are cut from the same cloth. I am very happy that I chose Fetch!

Insurer: Fetch

By: Pat Greene

Verified October 20, 2023

1 Very Good Employee To Save The Day…Company Itself Needs More Like Her

I gave 3 stars, because at first, the experience was a bit rocky and rough. I was under the impression that all the medical records had be looked at prior by Embrace, but that wasn’t the case. They took over a month to reimburse me, but I finally got an adjuster who was ready to do her job the right way and keep me as a customer with Embrace as I was ready to leave and file a lawsuit against Embrace. In the end, Sabrina did a great job. She reviewed the medical records of my dog Stormy who the claim was entered in for, and got me my claim reimbursed to me in a very responsible amount of time from when she took on the case for me. Then after that, she offered to do a medical review for my other dog Dakota to prevent this issue from occurring again in the future. I will be honest, Sabrina is the reason I give a 3 star review, because if it wasn’t for her, it would be a 1 star review. Embrace should consider offering Sabrina a manager or supervisor position, because she would be an excellent leader within your company. I am very thankful to her and for all the help in making what was an extremely stressful situation into a much simpler process. Thank you Sabrina for all your work into making this go over much smoother.

Insurer: Embrace

By: William Dymond

October 20, 2023

Claims are easy to file

Claims are easy to file, quick response and manypets pays as they claim

Insurer: ManyPets

By: Susan

October 20, 2023

Great Service

My experience today was great with Fetch, as always. They have been taking care of my fur babies for 7 years approximately. Ananda and Kelsey provided extremely efficient, friendly, knowledgeable and patient service, as I had many questions and changes to make. Highly recommend this company and thanks lafies for all your help today. It was fabulous talking with you. Great job 👏

Insurer: Fetch Canada

By: Nikki Terry

Verified October 20, 2023

Fast response to my request

Fast response to my request

Insurer: Figo

By: Ellie

Verified October 20, 2023

I wish health insurance for humans worked this way!

Easy to file claims. Swift, clear response -- fair and intelligible, given terms of the policy. (I don't feel Spot is looking for reasons NOT to reimburse -- they're simply reimbursing what they said they would, at the rate specified.) Also easy to reach representatives by phone. I wish health insurance for humans worked this way!

Insurer: Spot

By: Jenny (Manhattan)

October 20, 2023

Easy-to-follow steps to submit the…

Easy-to-follow steps to submit the claim.

Insurer: Embrace

By: Dennis W

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