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(WOW)
Wow, finally a great experience with an "Insurance Company"! I must say dealing with Amanda at Fetch Pet Insurance was such a positive experience, that I had to comment on it here! Amanda was totally informed about their products and the different coverage options. She readily compared the options available to the consumer, Me! It allowed me to make an informed choice, and I signed up immediately. If you ever need pet insurance call Amanda (866) 509-0165
Insurer: Fetch
By: DB Spahn
Best decision I made!
Spot pet insurance is great! Quick, fast and thorough. I upload all my pets vet bills and if they have any questions the call the vet directly. They do all the work. They are fair with coverage and I really appreciate those especially with the high cost of vet bills. Best decision I made for the care of my pet. Thank you.
Insurer: Spot
By: Loynett Smith
DO NOT do business with Embrace
DO NOT do business with Embrace. A different company American Modern Home Insurance owns it and handles the claims. Its adjusters will do whatever it takes to deny substantial claims like mine of $3,800. They like to stretch the “pre-existing condition” clause. Look at some of the other one-star reviews. They don’t apparently consult with veterinarians. After a routine teeth cleaning in February 2023, my cat Jenny almost died because she had become completely incapable of chewing food. We took her back to her original vet, two emergency vets, and a vet neurology specialist. They decided it was a neurological problem that was preventing her from chewing properly even though she tried. They said something happened during the cleaning such as too much anesthetic. We had to feed her through a tube for more than two weeks until she very slowly regained her ability. Jenny was given to me at 6 years old. I knew she had never had her teeth cleaned and that this was important to do routinely. I told the vet who looked in Jenny’s mouth and said nothing other than that the cleaning would be scheduled. It turns out the vet put in her notes that Jenny had gingivitis. This was before I got Insurance. I would have had the cleaning even there had been no gingivitis. Embrace denied all claims based on this even after two appeals during which they received three letters from the vets involved stating gingivitis had nothing to do with the problem. How could it? It was an accident or mistake that occurred during the cleaning. ------------- Here is my reply to your reply. The gingivitis was not medically related to my cat's neurological injury. That is what two of my vets told you. There was an injury to her nerves suffered during the teeth cleaning. The only connection to the gingivitis was that it preceded the cleaning chronologically. There was no medical causation. The only way i will be satisfied is if you pay me the $3,800 you rightfully owe us.
Insurer: Embrace
By: Louis
Samantha at Fetch was wonderful!!
I had been very frustrated trying to get all the information to Fetch insurance for my claim. I was getting to the point of just cancelling the insurance. Then I was able to speak directly to Samantha Jenkins at Fetch insurance who very calmly and efficiently got together with myself and my veterinarian and solved the problem with missing information. Samantha was wonderful and restored my faith with Fetch!!
Insurer: Fetch
By: Anthony Seitz
Review for Sunny & Storm account
The initial representative that helped me create the account, was knowledgeable, friendly and responsive. The website is easy to navigate and concise.
Insurer: Spot
By: Pam Cassady
Very responsive
They have been responsive on every claim. :)
Insurer: Spot
By: Ricardo Ramirez Arriaga
Services were explained thoroughly
Services were explained thoroughly, price seemed reasonable.
Insurer: ASPCA
By: David Adams
Best investment
This is the best investment for Pet owners. This company’s customer is amazing. They helped me with my claims and the reimbursement was surprisingly fast and hassle free.
Insurer: Spot
By: Maritza Bermudez