223,174+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,174 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
Excellent customer service! Quick response to my questions
Insurer: Embrace
By: Bella's mom
Extremely easy claim filing
Extremely easy claim filing. The payment is broken down and explained very clearly. The only thing can improve is phone call as usually there is a long wait. However the process is so smooth that mostly there is never a need to call the customer service. I am very happy with this insurance!
Insurer: Pets Best
By: Concious One
Benefit Statements + Direct Deposits = Happy Cusgtomer
Your benefit statement was extremely clear to understand and its great you allow direct deposit to my bank account. You make it as easy as possible.
Insurer: Pets Best
By: Wayne
It was an easy quick experience
It was an easy quick experience
Insurer: Pumpkin
By: customer Brenda
edit the day
I talked to the representative who was very kind to me, how to edit the day I wanted to effect my policy yesterday.
Insurer: Sonnet
By: Hiro Mutsuura
Always fast to settle our claims
Always fast to settle our claims, never had any issues or problems. Would definitely recommend.
Insurer: Embrace
By: Danielle Oliver
Claims process fine
Extremely slow in process claims.
Insurer: Trupanion Canada
By: Eric
A huge waste of money
A huge waste of money. Don’t bother. Doesn’t offer preventative, and you pay your full deductible before they pay anything. You pay hundreds of dollars before they even start paying for claims. A HUGE waste
Insurer: Fetch
By: Keisha H
I've used them for 11 years now and I find them very accommodating.
Jem is the second pet we've insured with Trupanion. We were very happy with the service we received before so trust Trupanion with Jem.
Insurer: Trupanion Canada
By: Silvia
Incorrect description of claim.
It was a quick and easy process.
Insurer: Trupanion Canada
By: Helga