154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
I have been very pleased with Embrace
I have been very pleased with Embrace. They live up to their contract, are prompt with claim reimbursements and are nice people to work with. I've had pet insurance before which was a disaster. Embrace is excellent and I highly recommend the company.
Insurer: Embrace
By: F Adler (Phantom)
Professional performance
Kelsey was polite, friendly and attentive to my needs and provided clear instructions about filing a pre-authorization.
Insurer: Fetch
By: Nick O'Dell
No hassle
No hassle, and quick processing of my claim!
Insurer: Spot
By: Patricia Reilly
Best prompt service
My dog had surgery and PetsBest did an excellent job processing the insurance claim. Will recommend the insurance to other pet’s owners.
Made the right decision joining spot…
Made the right decision joining spot insurance. Prompt on claims and polite on the phone
Insurer: Spot
By: Evelyn Skoff
Very knowledgeable and friendly…
Very knowledgeable and friendly customer service.
Insurer: Trupanion
By: customer
Really bad
Really bad. They sat on claims for 10 months, denied having received vet records multiple times. Customer Service indicated that there might be addition pre existing conditions for which they would have to deny coverage. Someone needs to help them understand what pre-existing means. Claims adjusters were just a mess. Manager of claims adjusters was douchey. Collectively they were just not honest or ethical. Finally I ran out of patience, took them to task about it all and in one afternoon they cleared 11 claims and reimbursed a couple of thousand dollars. If I had not escalated to the head of underwriting. I’d still be waiting for payment. Not a good company. Get your insurance somewhere else.
Insurer: Embrace
By: PJB
There isn’t a place to say we have used…
There isn’t a place to say we have used your services
Insurer: Figo
By: Lloyd
Quick reimbursements
Quick reimbursements! Amazing 24/7 live chats with vets so you can rule out an emergency vet trip or not. Figo has helped with 2 ACL surgeries for my golden girl and a big abdominal surgery for my mini mutt that was out of state. I will forever be a Figo client! They have saved us THOUSANDS!
Insurer: Figo
By: Tori Thieman Paisley & Piper
It was the first time I had submitted a…
It was the first time I had submitted a claim and didn’t know what to expect. The process was very easy, I submitted my claim online with documents attached in minutes. I received a detailed response quickly and a reimbursement check soon after. I’m very happy with the process and pleasantly surprised that it was so easy.
Insurer: Embrace
By: Jeanne Nardone