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Easy to file claims and reasonable…
Easy to file claims and reasonable response time. Reimbursement isn’t great especially with monthly rates to keep coverage.
Insurer: Spot
By: Jo Dawson
Ease of use of app
Ease of use of app, clear explanation of services, quick.payment!
Insurer: Spot
By: Leanne Brunelle
Easy to file claims
Easy to file claims. I submitted our first 2 claims and within 7 days they were approved for reimbursement.
Insurer: Spot
By: Christine Shaarda
Ease of use and good service.
Ease of use and good service.
Insurer: Embrace
By: Wall Joan
We have 2 dogs with spot insurance and…
We have 2 dogs with spot insurance and are very happy how they take good care of us and very easy to submit claims
Insurer: Spot
By: Robert Williams
I sent in my bills for a spot well over…
I sent in my bills for a spot well over six weeks ago and still have not gotten a deposit in my Bank of America account for the $186. It’s already time for my Pets next check up. This little guy is a new pet a baby and I need to keep consistent in his care. Please, check on this and advise me what to do. Thank you.
Insurer: Spot
By: Rebecca Thomas
The process of reimbursement is too…
The process of reimbursement is too long versus what they tell you once your claim is submitted .
Insurer: Spot
By: Adrienna Burton
Absurd Price hikes out of nowhere!! My cancellation with…
11/28/2023 My cancellation with Trupanion Pet Insurance is due to the outrageous $50. price hike in monthly premiums with no warning and truly what I consider, taking advantage of pet owners. I have been extremely disappointed in their customer service apathy and overall experience. I have a healthy 6-year-old lab. If I was to continue with his policy, the price would have increased to over $1500. annually until the next hike, out of nowhere!!! I was told they have a high overhead when I called because I was certain it had to be an error. It wasn't. Open your own pet insurance savings account. Total waste of money being the victim! Sincerely, Mary Murray Bruno, Boston, MA
Insurer: Trupanion
By: Mary Bruno
MetLife Pet Insurance
My experience so far is exceptional. Everyone I spoke to was very helpful and my claims got processed in a timely manner
Insurer: MetLife
By: Sanda
Should be named Pets Worst
I filed three claims with them after my waiting period was over. The first was for an allergic reaction related to an MCT, which was accepted and paid part of my deductible. The second was for a follow up visit due to continued health problems from the first claim. Suddenly the MCT is pre-existing and they denied my claim. The third claim was for a righty to remove the MCT and a benign fatty tumor. Again my claim was denied because they decided the MCT was now pre-existing and in addition decided the benign fatty tumor was pre-existing as well. I want to make it clear that the MCT itself was not diagnosed until a wellness exam that occurred after the waiting period. Seems to me they just didn’t want to accept the last two claims because I would have then met my deductible and they would have had to pay out on the third claim. They want to take your money and not help your pet.
Insurer: Pets Best
By: Nicole