154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 13, 2023

I submitted claim it was processed and…immediatley

I submitted claim it was processed and my check is on its way. Quick, no issues. I wish my health insurance was this efficient.

Insurer: Spot

By: Anna Gilbert

December 13, 2023

Trash company

Trash company, had a policy for well over a year, they refused to cover an ear infection citing having record of it happening the year before during a time when I had coverage through their company. Claiming a routine minor illness is a “preexisting condition” canceled immediately. You should know before you sign up that if you do not maximize every dollar of a wellness plan as well it costs you more per year than they cover.

Insurer: ManyPets

By: Jordan Palys

December 13, 2023

Great service, Kind people

I've had nothing but good experiences with Pets Best! They process claims quickly and efficiently. When my puppy had a medical emergency, it was important and so comforting to have the 24/7 pet helpline to help decide what to do and where to go. I can't recommend Pets Best enough!

Insurer: Pets Best

By: Kaitlyn

Verified December 13, 2023

Ease of submitting a claim and…

Ease of submitting a claim and timelines of completed claim.

Insurer: Spot

By: Dorothy Grosser

Verified December 13, 2023

Figo experience

The process is easy and payments are made timely. Highly recommended to others

Insurer: Figo

By: Ron Richards

December 13, 2023

Very Satisfied customer

Your claims department is very efficient, handles claims quickly and made it easy to speak to my claims adjuster. I had to do an appeal and it was handled very quickly as well. I am very satisfied with the service Embrace insurance provides.

Insurer: Embrace

By: Nancy Barca

December 13, 2023

Took a long time to process my claims…

It took you 29 days to process my claim. I had to call twice. A week apart both times. Every time they told me "we don't know what's taking so long". I even asked if there was anything I could do to help. They said call back at 30 days and we can dispute the claims to see what is taking so long and magically the day before the 30 days the claims were finished. I understand you're a busy company, but I pay a lot monthly for this service and I would just respect timely service in return.

Insurer: Pets Best

By: Brittany Cummings

Verified December 13, 2023

Great company. The app is easy to use as well

I did my research on pet insurance companies out there. Spot was in the top 3 on Forbes. I chose Spot not only because of their ratings, but affordability and coverage. Im very pleased with Spot and would recommend it to anyone looking for pet insurance.

Insurer: Spot

By: Roberta

December 13, 2023

Great customer service

Great customer service! I can count on Fetch for my fur babies!

Insurer: Fetch

By: JOANNE GREGORY

Verified December 13, 2023

Good service and quick response from…

Good service and quick response from the customer service team.

Insurer: ManyPets

By: customer

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