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Always have a great experience with…
Always have a great experience with spot.
Insurer: Spot
By: Yasmine Samalya
I have both of my dogs insured
I have both of my dogs insured. I took in both for general appointments & had 1 that tested + for Lyme. I am a claim to be reimbursed. Went through some back-and-forth with missing information. Had to supply a year worth of proof that my dog was on flea and tick prevention. Put in all of that information to then be told that my claim was denied because they do not cover such things. How much sense does that make? I had to wait awhile as it kept saying “in review” to then be told it’s not covered. I had my dog on a preventative long before and you’re not going to reimburse me for having him on a preventative med nor reimbursement for any part of the vet appt. What is the point in this insurance.
Insurer: Fetch
By: Rebecca Cates
A truly excellent Pet Insurer
Because of my past experience with Fetch, I enrolled my cat immediately upon adopting her. Today is the first time I've had to submit a claim and the experience turned out to be wonderful. I was struggling and Kelsey made the process so easy. She walked through the app with me, and reviewed everything I had to make sure I was submitting what they needed. She was patient and it was obvious that she cared. I can't say enough good things about Fetch based on my experience today and my many years of doing business with them.
Insurer: Fetch
By: Janet Wieder
I made my first claim and it was a very…
I made my first claim and it was a very easy process.
Insurer: Spot
By: Amy Akey
Great service! No hassle!
Great service. Very quick turnaround on the insurance claim.
Insurer: Spot
By: a karam
Very easy insurance
Lemonade makes it so easy to file a claim, everything is done through the app and you don’t have to call or sit and wait for hours to speak to someone. I love the online chat service because you can file a claim at literally anytime. I love that I can submit my supporting documentation via the same chat and reimbursement is quick. So happy we got lemonade for our fur baby.
Insurer: Lemonade
By: Liliana
Very fast turnaround
The representative walked me through the process as there were technical difficulties. The reinbursement came 2 days later. I thought it would be weeks!
Insurer: Spot
By: Barbara Goldman
Vet treatment for ear infection was…
Vet treatment for ear infection was disallowed because it was determined as an office visit. My dog is now back at Vet because infection got worse...we'll see if this claim is also rejected...
Insurer: Embrace
By: Patrick Maynard
Exceptional Customer Service
Kelsey was exceptional in her customer service answering all my questions really well. She was also a great listener and showed good patience and empathy. An exceptional asset to Fetch she is! 5 star rating well deserved.
Insurer: Fetch
By: Daniel Donaldson