220,075+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,075 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Trupanion

55,032 reviews

4.9
Nationwide

25,260 reviews

4.8
Prudent Pet

2,758 reviews

4.8
Lemonade

831 reviews

4.8
Healthy Paws

11,207 reviews

4.7

Category with most reviews

This chart shows the distribution of review categories.

Verified December 05, 2022

So grateful for Healthy Paws

We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough

Insurer: Healthy Paws

By: Samantha Green

December 05, 2022

If I could give 0 stars I would

If I could give 0 stars I would. It’s convenient and simple to file claims. Good luck on getting reimbursed. It takes a ridiculous amount of time for claims to be processed. An email telling you that doesn’t excuse it. Almost every time I file a claim it says more info needed. Which I typically had supplied. Their hours to communicate with an actual person are limited. The online “communicating” with virtual assistant is useless. I decided to cancel the useless policy and trying to find the online form to cancel is nearly impossible. I had to send a letter since I was too frustrated to look any further. Save your money. I’ll probably get a “we’re sorry we’re always looking to improve message”. Stop looking and do it. Don’t use Pets Best.

Insurer: Pets Best

By: Lin M

Verified December 05, 2022

So Grateful for Healthy Paws

We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough

Insurer: Healthy Paws

By: Sam

Useful
December 05, 2022

5 star business

Met-life is the best pet insurance we have ever had. This company knows HOW to take care of their customers. They are professional, efficient and caring.

Insurer: MetLife

By: Contessa

Useful
December 05, 2022

The best rates and easy steps .

The best rates and easy steps .. no headaches.

Insurer: Sonnet

By: Aravindjith Kanjirathara

December 05, 2022

Indispensable insurance

I had to take my little dog to the hospital twice in 2 months for 2 separate dietary indiscretions which caused life-threatening issues. Both events totaled around $3,000! Thankfully, I have awesome pet insurance with Pet's Best! It's a simple process to submit claims, which are processed in a timely manner, and then I'm worry-free about accidents! My dog also has other chronic health issues that need prescription medications and regular doctor exams and/or imaging scans to monitor his condition. It's all covered! I would be up to my eyeballs in debt if not for having this insurance. Thanks for making life SO much easier for us, Pet's Best!

Insurer: Pets Best

By: Mary

December 05, 2022

I’ve had embrace for 3 years with no pay

I’ve had embrace for years. I’ve never received a check I’ve basically been fighting them for years and nothing happens worst business I’ve ever dealt with. My dog probably won’t get to live the longer life she deserves I hold this insurance company fully responsible for that. Update: even after they responded they did nothing to help. I’ll probably have to get an attorney and sue Embrace. They have all my dogs past medical history so they know they’re lying but trying not to pay because it’s possible it could be pre- existing illness. It’s not pre existing, they have all the records to prove it but claim they haven’t and they try to cancel me every month. Do not get embrace

Insurer: Embrace

By: matticus wood

December 05, 2022

Just do it

Cheap and easy to use no need to wait hours to add a vehicle just log on and add and they mail you the pink slip.. no middle man and other companies quoted me 3 grand a year they cut that price by 3/4s AND MONTH TO MONTH!!!! Not a scam get in while it's hot beat out the big loser companies charging out the ass

Insurer: Sonnet

By: Justin Felker

December 05, 2022

I am so thankful I found you guys out 3…

I am so thankful I found you guys out 3 months in! I filed a claim of 100.00 dollars, I had the opportunity to try out my new pet insurance. I have been more stressed with pet insurance than without. You guys insisted on more medical records than what my vet or myself had, I guess that is your legal loophole for not paying out. I repeatedly told you there are NO MORE MEDICAL RECORDS!!!!!! The last time I called, the next day I received a email stating 'my claim has been denied because we failed to send more medical records. It had been two months, and I had enough. I will NEVER trust pet insurance from anyone, unfortunately because of Pets Best. I am just so thankful I only paid 3 months, it would have been devastating if I had been a year in. I have read so many similar reviews, AND worse with Pets Bests. I dont know how you sleep at night!!

Insurer: Pets Best

By: Debbie AK

Verified December 05, 2022

Great pet insurance

I am very pleased with Spot pet insurance. The claims process was very easy and my reimbursement came the next week when I submitted the claim online. Great 1st experience!

Insurer: Spot

By: Debra Jerscheid

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