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make sure you know what you are buying
When i signed up for pet Insurance i was led to believe that the premium i was paying included wellness. I took my dog to the vet to check on some discharge in her eyes and i was given some drops and the eyes cleared up. I then made a claim to Pets Best and nothing on the claim was covered not a single penny. I guess you have to have your dog hit by a car to be able to make a claim that is processed. Lousy customer service. When i called the person was unapologetic like i was an idiot to assume that any of my dog's bill would ever be taken care of. I canceled right away and now have pet insurance with Spot and wellness is included for almost the same price i had been paying Pets Best for a couple of years. Make sure you ask and get it in writing before you sign up.
Insurer: Pets Best
By: David
Fast turn around
Fast turn around time for claims and premiums are great!
Insurer: Spot
By: Lynn Kaser
Claims
So far things seem to be going forward.Havent recieved my reimbursements yet
Insurer: Spot
By: Karen R
Trupanion not pay claim
Took pet to vet for incessant coughing in the morning. He had a fever. They prescribed antibiotics and took X-rays to see if it had developed into pneumonia. Trupanion did not py. Claimed preexisting condition. B.S. Crooks.
Insurer: Trupanion
By: dierdre
A little confusing choosing options
A little confusing choosing options
Insurer: Figo
By: Heather Cummings Morello
Best Insurance Provider!!!
We got insurance for our dog because she is getting older and we wanted to make sure we were never faced with the option of either helping her or euthanizing her. I am extremely glad I did! 6 months later and she was diagnosed with Addisons disease. The claim process is SO easy and we had our money back basically within 48 hours. They are quick to respond and their customer service is top notch. Moving forward, if we ever get another fur baby again, I will insure them from the beginning. It is very affordable and you can customize your plan to meet your needs.
Our Lulu. RIP.
Had Embrace for only a few years. They were awesome. I also recommended them to my daughter , who just got a puppy. Get it as soon as you can. Worth the monthly premium. We just had to put our dog down. They were great to the END. Thank you for being part of USAA. JoeD.
Insurer: Embrace
By: JoeD
A penny saved is a penny earned
My experience was good in the sense that now that I know what not covered I don’t have to waste money on insurance since nothing really that I would need it for is covered. I appreciate the representative taking the time to go over the records and to let me know. That was very helpful because I had been paying for a lot of coverage that I would not even need. I think my dog and I will tough it out as he’s been doing and we will continue to find natural remedies for what may or may not be allergies. His situation is not confirmed yet with the doctors to know what exactly the issue is but since there is no coverage for it, trying to pay on my own is a bit much. This has saved me time and money.
Insurer: Embrace
By: Dee Austin
Great experience
I called and spoke to a woman (I can't remember her name) but she was extremely kind and walked me through the entire process of submitting a claim. She was very reassuring on the phone. This was great because I was so stressed about my cat being sick and also being tight on money. Once I completed the process of submitting a claim, about a week later I received the reimbursement. I'm so thankful for pet insurance. I would have been out a couple hundred dollars right before Christmas if it weren't for spot. Highly recommend if you love your fur babies and will do whatever to help them be healthy and live a long life.
Insurer: Spot
By: Catmom