225,027+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You guys not only process claims…
You guys not only process claims quickly. But you care. Every year you send my cat a new toy for Christmas. It's sweet.
Insurer: Pumpkin
By: Kat Holmes
You guys were Great
You guys were Great, Very Helpful, knowledgeable, It’s, a Great Company. Thank You Richard.
Insurer: Pumpkin
By: Richard Yozzo
Great Company
Has been wonderful every time I call with a question. Very easy to navigate
Insurer: Pumpkin
By: Karen dowling
Very good to work with
Very good to work with. Easy claims process and prompt payment. If there were more than 5 stars I would give them 100.
Insurer: Pumpkin
By: Patrick Shockley
Abysmally slow
My dog had an exam and xrays on Dec 27, 2022. I sent the paid invoice and a note telling Pets Best he needed surgery and it was scheduled. My dog had surgery on Jan 23, and I sent the paid invoice to PB on Jan 26. My vet sent the records to PB on Feb 6. I had heard nothing from PB a month later. I ended up calling 3 times trying to get results, and finally after my last call to them on March 14, I got an email on March 15 explaining what would be reimbursed. I still have not received the check, and have no idea how long that may take. I have 10 pets insured with them, and am rethinking this, because this degree of slow response is abysmal.
Insurer: Pets Best
By: Yvonne
Kiownne was super nice and helpful
Kiownne was super nice and helpful. Pumpkin is a great company!
Insurer: Pumpkin
By: customer
Excellent service
Excellent service. Quick reimbursement. Absolutely no issues.
Insurer: MetLife
By: Deb
Great Service and fast much appreciated
Great Service and fast much appreciated
Insurer: Sonnet
By: Regina Mckinley
Good app
The app is very easy to work with and makes submitting for coverage/reimbursement very easy. The coverage itself is a little disappointing ($75 of a $700+ spay surgery) but not sure what is better. We’ll take a look before getting dog #2. Overall, we’ve been happy.
Insurer: Figo
By: Marne
The claim process was very simple
The claim process was very simple. Responses to my claims were answered promptly.
Insurer: Embrace
By: Clifton Oliver