220,075+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,075 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Trupanion

55,032 reviews

4.9
Nationwide

25,260 reviews

4.8
Prudent Pet

2,758 reviews

4.8
Lemonade

831 reviews

4.8
Healthy Paws

11,207 reviews

4.7

Category with most reviews

This chart shows the distribution of review categories.

December 07, 2022

Easiest claim process ever

This is the first time I have needed to do a claim through Metlife pet insurance and it was the easiest experience I've ever had with any insurance. The process was simple to do online, and the claim was processed super quickly and hassle-free. Thank you!

Insurer: MetLife

By: Sarah

Useful
December 07, 2022

Tracey and Debbie at Carlisle Station…

Tracey and Debbie at Carlisle Station we’re very welcoming friendly and chatty. We will certainly stop for our breakfast next time we are off on our travels. Angie and Cindy

Insurer: Pumpkin

By: Angie Elizabeth Eva

Verified December 07, 2022

Great and quick service

Great and quick service. Very friendly and professional staff

Insurer: ASPCA

By: Monica

Verified December 07, 2022

It’s ridiculous that they take money…

It’s ridiculous that they take money first day and won’t cover first day also

Insurer: Spot

By: Abraham Esparza

Verified December 07, 2022

Great service and easy to use online…

Great service and easy to use online easy to get ahold of a person on the phone easy to pay

Insurer: Sonnet

By: Dale

December 07, 2022

Worse experience ever

In 2019 my dog had fat mass on his chest. In September of this year he had a bump removed inside anal. Embrace said it was related and refused to pay. My Vet had to write letter to dispute what they said before they paid. It was 2 months after surgery before I was reimbursed. They question every invoice and you always have to have your Vet explain the reason for the invoice which is time consuming. They are very slow in paying because every invoice is scrutinize. I stop using any pet insurance from the experience I went through. When I submitted first invoice I was told that his chest mass needed to be tested. When I did that and resubmitted invoice that is when they appealed it and I had to get Vet say it wasn't the same. It took me 3 weeks to get testing done and at that time I was told I had to get a letter from Vet saying it was not the same. The invoice was over $1,000. So be aware that you will not get your money right away. They will question every invoice you send in.

Insurer: Embrace

By: Shirley Cross

Verified December 07, 2022

Highly recommend

Embrace has been wonderful to work with, quick turn around on claims and very thorough with all explanations. Also constantly updating status of claims with very friendly emails. I would highly recommend Embrace insurance if you are a pet owner.

Insurer: Embrace

By: BARBARA Haley

December 07, 2022

Easy Peasy Claim Filing System

I have never in my life used an easier system to submit a claim. This is very important because it builds my confidence in my claim being handled as intended, and it makes you all seem trustworthy and competent overall.

Insurer: Embrace

By: Ron Filardi

Verified December 07, 2022

I appealed a decision

I appealed a denial of benefits. On 12/20, that appeal was denied in spite of my having submitted doctor's notes that the condition treated was not pre-existing. This does not make me feel like Figo is a good insurance company or that the company has my back.

Insurer: Figo

By: Norm Susser

Verified December 07, 2022

Very likely to pass on the info of Trupanion quality of service.

Very likely to pass on the info of Trupanion quality of service.

Insurer: Trupanion Canada

By: Heather

Useful

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