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Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far we've had a great experience…
So far we've had a great experience with Pumpkin. We have had to file several claims and the longest I've waited has been about 2-3 week and as short as 2 days. So far no issue and they've covered everything I expected them to.
Insurer: Pumpkin
By: customer
Despite the good service and payment in…
Despite the good service and payment without problem on one claim in the amount of $121.00 for the year, this company raised my rates by 30% to over $200/month - the highest of any other insurance. Even worse, when I went online and entered all the information using the same criteria as if I had a new dog to enroll, the quoted price was $136/month, $60 l less per month than they quoted me for my existing policy. That is $720 per year. I find their claim that this is based on "actuarial statistics" ludicrous since Trupanion, who covers my other dog with chronic liver disease and hypothyroidism, and who had extensive monthly labwork, a liver biopsy, and takes multiple medications, did not raise me once cent and is charging only $114/month for an intact female that is only a year younger and in the same location - also based on actuarial statistics. In fact, I am the only person to own this breed in my entire area and have not changed my vet, so I AM the actuarial statistic they rely upon. I find this completely unacceptable and am going elsewhere.
Insurer: Embrace
By: Barbara Feldman
Best pet insurance!
Always a seamless process! Not one glitch anytime!
Insurer: Trupanion Canada
By: Melody
Amazing service!
Very easy to submit claim and processing time so fast. I tell every pet owner I know to use Trupanion!
Insurer: Trupanion
By: Sandra
TruPanion is the BEST pet insurance
Trupanion has made filing simple and fast. Have separate pet insurance for our cat and they, well, suck basically.
Insurer: Trupanion
By: David
Thank You!
Trupanion has been a fabulous company for my cat, me and my vet as well as the emergency care vet.
Insurer: Trupanion
By: Elizabeth
They have been great to work with.
They have been great to work with. They donât make it hard to submit claims, theyâre very helpful and pleasant to deal with. They pay there claims quickly.They are very helpful on the phone and spend time with your concerns and help you through filing when youâre unsure how to proceed with your claim.
Insurer: Trupanion
By: Thomas
Trupanion has knowledgeable employees.
The person I spoke with was competent, friendly and courteous.
Insurer: Trupanion
By: Jeanette