223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everyone I have spoken to at Trupanion are professional knowlegable and always helpful!
Everyone I have spoken to at Trupanion are professional, knowlegable, and always helpful!
Insurer: Trupanion
By: Teresa
Daphne Happy
Best pricing and no deductible
Insurer: Trupanion
By: Paul
Most truthful insurance company so far
Because I loved the sign up experience, every âLearn moreâ highlighted tab actually explained what I had questions about. Other pet insurance companies usually use it so hide all their exclusions from the policy. I donât know how this insurance works in practice, but for now I am taking your words at face value.
Insurer: Trupanion
By: Gabrielle
Very helpful and friendly associates on…
Very helpful and friendly associates on both occasions of my phone calls. App did not work on my phone, but associate Dan suggested using computer and all worked just fine.
Insurer: Embrace
By: Cliff
Hate your insurance
Hate your insurance! I am paying for 90% and you don’t cover anything. I feel like I’ve been lied to and robbed. I should never have left Nationwide to save $20 by going to you. Worst pet insurance ever!
Insurer: Figo
By: Lynnette
Not sure what to make of Trupanion
I have had a very good experience with Trupanion until recently. All of a sudden they are raising my rates and making changes to the policy and how it works and how things are calculated. I find it very dishonest.
Insurer: Trupanion Canada
By: Sally
This pet insurance is a scam!!!!!
This pet insurance is a scam!!!!!! Don’t get it. I was paying extra for Illness then when I filed a claim I found out my dog wasn’t covered for Illness due to his age but it never said that in the policy. I called to cancel my policy and they never canceled it and was still charging me and won’t refund me my money.
Insurer: AKC
By: tracey au
Very bad service
Very bad service 5 weeks since my car was stolen and nobody call me from Sonnet and today i spend 4 hours try to talk to M.Jordan from claim depart. but no luck . talk with 4 different peoples and nobody can help me with that.
Insurer: Sonnet
By: Pierre Seguin
Ineffective and useless excuse for an insurance company.
Company unable to mail me a document, after 5 attempts of sending it, over the course of 2.5 months, with my address being confirmed each time. No other solutions provided or even attempted. Rude customer service agents who abruptly disconnect from the chat instead of attempting to help. Many conversations via online chat, email and telephone ended in frustration and wasted time. This is a company that does not care one iota about their customers. If I can't trust an insurance company to get something as basic as mailing a document done, what good could they possibly do me in an actual serious situation? I would recommend anyone considering Sonnet Insurance to seriously rethink their decision. They're cheap for a reason folks, and you certainly get what you pay for.
Insurer: Sonnet
By: Denis Gagne