223,546+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,546 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,969 reviews

4.9
Healthy Paws

11,350 reviews

4.9
Fetch

5,875 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,305 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 21, 2023

Worst Customer Service & Ridiculous Premium Increases

I have been a customer of Healthy Paws Pet Insurance since 2016, that's over 6 years. I spend a ton of money with them. For the first 4 years, I was pretty happy with the amount I paid and the reimbursements, but last year, they raised the price a ridiculous amount, $174.80 per month!!!!! I still paid it since my dogs are older (10 and 15) and needed the coverage and I was under the impression this was a one time increase. At the beginning of this month, I noticed that my bill had been increased another $91.07 per month bringing my monthly bill to over $400 per month! I called on 2/3 when my new bill came out on 1/31 (only 3 days prior) and asked about why the increase happened. I was told that it was due to my bills I was submitting which makes no sense. Insurance is here to protect us from when things happen. This is why every year I paid it year after year, not to just increase it to absorb the bills. I ended up lowering my coverage and increasing my deductible to lower my monthly payment. I simply asked that they make my request (3 days late) to be retroactive for the month of February and I was told no. I asked to speak to a supervisor and the woman on the phone, clearly reading from a script, just said there's nothing she can do. I submitted a complaint online that day. Finally, today, 17 days later, I was called by a woman saying that she heard I needed to talk to a supervisor. When I told her everything and asked just to make my changes retroactive for 3 days, it was the same "no" story over and over again. This was the worst customer service I have ever experienced! I would not suggest Healthy Paws to anyone!

Insurer: Healthy Paws

By: Sarah McCann

Verified February 21, 2023

Fair and fast

Fair and fast, very easy

Insurer: Embrace

By: TK

Verified February 21, 2023

Easy to claim and quick payment.

The claims process was extremely easy and payment was very quick.

Insurer: Trupanion Canada

By: Elaine

Useful
Verified February 21, 2023

Facile

Simple et rapide.

Insurer: Trupanion Canada

By: Angelique

Useful
Verified February 21, 2023

Claim for Dog Leg Injury

Overall it was very easy to submit a claim and receive reimbursement

Insurer: Trupanion Canada

By: Patty

Useful
Verified February 21, 2023

Signing up in line for Trupanion

It was recommended and after doing some research, we decided that Trupanion is where we wanted to go for our pet’s insurance!

Insurer: Trupanion Canada

By: Violet

Useful
Verified February 21, 2023

Terrific service and great coverage

It is so easy to submit a claim using the app and I like that a notification is sent when the claim is received and again when the claim is processed including full details on what was covered and not. The turnaround on claim processing and reimbursement is great! Very happy with my coverage and service.

Insurer: Trupanion Canada

By: Christy

Useful
Verified February 21, 2023

Now that’s fast!

I love the fact that my claim has been processed before I leave the vet’s office. That’s fast, and that’s service!

Insurer: Trupanion Canada

By: Jay

Useful
Verified February 21, 2023

Jules Health

I like what you are offering but I had a few problems signing up. But I am elderly so that could be the problem.

Insurer: Trupanion Canada

By: Karin

Useful
Verified February 21, 2023

Easy Claims

I have had no problems with our claims being paid

Insurer: Trupanion Canada

By: Colleen

Useful

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