223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The ease of completing information to…
The ease of completing information to get our Lady on your insurance plan
Insurer: Embrace
By: Jean Harrell
14 day waiting period for emergencies .
14 day waiting period for emergencies .
Insurer: Pumpkin
By: Talia Lombardi
I just enrolled so I don't really have…
I just enrolled so I don't really have any feedback yet but it was easy enrolling and very cheap
Insurer: Pumpkin
By: Samantha Ellex
Customer service was great
Customer service was great, She explained everything to me and was very helpful
Insurer: Pumpkin
By: Beth Ansari
I've had a wonderful experience for Riley's TPOL surgeries.
I've had a wonderful experience for years with Healthy Paws Pet Insurance. They've been there always when needed. This is my first experience utilizing pet insurance and surely not my last given the great benefit gained from minimal monthly fee. Thank you for being there Health Paws!
Insurer: Healthy Paws
By: Patty Dockery
Ur not really helping ppl get care for…
Ur not really helping ppl get care for their pets when they have to pay out of pocket then be reimbursed. The point is they don't have it. That's why they try to be smart and get pet insurance.
Insurer: Pumpkin
By: customer
Majority of claim not covered under…
Majority of claim not covered under policy.
Insurer: Pets Best
By: Dale Parr
Enrollment was really easy and…
Enrollment was really easy and convenient.
Insurer: Spot
By: Diana Gebhart
I got billed twice after changing my…
I got billed twice after changing my payment date, which the agent said would be simple enough, then got billed on Feb 20th for my last payment of my policy and the FIRST payment of my RENEWED policy which usually came out in March. I tried calling two agents and they explained it was to keep my payments up to date, which didn't make sense. I am waiting for a supervisors call on Monday. If I could afford it, I'd change companies, this is the third time I've recieved terrible customer service
Insurer: Sonnet
By: Mimi Rupp
Double Charged for premium
We have used Nationwide pet insurance for decades (formerly VPI). As our dog ages (now 9.5 years), our premiums have increased dramatically. However, given the breed (Doberman) and breed-related health challenges, this is an expense we happily pay. We paid off our annual premium on 2/22/23 and we were double charged $1295.00. I called Nationwide and they agreed and quite nonchalantly said, "oh this should drop off in 3-5 business days and further said "it's in the cloud and there is nothing we can do about it." ABSOLUTELY ABYSMAL CUSTOMER SERVICE. ***. Update *** I received the following reply from Nationwide and appreciate their prompt review. "I do see that we are authorizing one payment in the amount of $1295.91 and holding the same funds until the initial payment processes successfully. Sadly, when a payment is over a certain amount, the Banks auto hold the funds to ensure the payment processes." Nevertheless, I wish Nationwide would publicly state the reason behind this practice. It seems they are able to use customer funds with no regard to any inconvenience caused by significant holds, i.e. over $1K - this is, IMO, a terrible business model.
Insurer: Nationwide
By: Mary Katherine Flanagan