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Easy Refunds
When my pet was hit by a bike and needed a lot of emergency medical treatment, Pets Best made it easy to submit my claims, and reimbursed me in exactly the way it was described in the policy.
Insurer: Pets Best
By: Lauren
Good Info Not Overbearing
I am just starting out. The information was just enough without being overbearing to make an informed decision. Also the fact that they offer a discount for multiple pets is great. Would be nice if the discount was a bit better but any discount is better than none. L
Insurer: ASPCA
By: Karen T
I get a ton of email from them
I get a ton of email from them, and get asked for a review, even though I’m still in their crazy 15 day black out period. Stop the madness
Insurer: ASPCA
By: Kathleen Nix
Pet Insurance
I have not had the need to use the insurance yet but signing up was fairly straightforward.
Insurer: Prudent Pet
By: Marlinda Ruffin
Look for any excuse to deny coverage
Too expensive. Got inaccurate vet records. Will deny coverage for most things. Look elsewhere.
Insurer: Trupanion
By: customer
How much?
When I signed up over the phone I was quoted more than the price quoted on email. When I asked about the higher price it turned out the person on the phone added on something I didn't ask for. I don't appreciate those tactics, Otherwise the process went smoothly.
Insurer: Trupanion
By: Blake
Best Pet Insurance Available
I signed up in 2011 with Healthy Paws for a new pup I got from a rescue. My beloved schnauzer fell seriously ill in Dec 2023, and was hospitalized for over 3 weeks in the vet ICU. The bill was a staggering $22k, and Healthy Paws covered most of it. They are compassionate and fast, and while I lost my dog on Christmas Day, I was able to give him the best care because I had Healthy Paws working with me. Five stars all around! My vets always told me that pet insurance never covers anything, but trust me, Healthy Paws is not like any other insurance. Thanks to them, my dog was given a fighting chance.
I wasn't given the option to add…
I wasn't given the option to add preventative health in my plan. Which is the whole reason I signed up.
Insurer: ASPCA
By: Kristin Eichelberger
Simple and Quick
I filed my first claim for my puppies vet appointment. The process was simple and my reimbursement was received quickly.
Insurer: Spot
By: Phoenix
Huge increases, slow payouts
Like all pet insurance companies they lure you in with a reasonable monthly rate and then rapidly increase it every year, often 50% or more. Pets Best also takes an enormously long time to pay out, last time I put in a claim it took about 2 months. I barely got any money back as it was the first time my cat had been to the vet all year and I hadn't yet paid down my deductible. I was shocked to see the huge increase I got this year. I will likely keep one more year then drop it if it goes up again.
Insurer: Pets Best
By: Kensi Blonde