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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Customer Service Agents!❤️
Your Customer Service Agents are so helpful, friendly and knowledgeable! It’s always a good experience. Their communication skills are the best. They really listen to your needs and answer our questions so thoroughly and in a manner we understand.
Insurer: Pets Best
By: Louise Wilkerson
First claim
Really easy and straightforward, this was the 1st time I’ve had to file a claim but it was pretty painless. Gastric issues , then on 12/14 I had to file a second one due to my guy getting a hotspot on his backside. Both occurred over the holidays and the processes were delayed but I got a notification that they were going to be. I felt they did a good job of keeping me informed of what was going on. I was pleased with the ease of use and the customer service.
Insurer: Pets Best
By: Consumer
They have been awesome
Support team is great, have been helpful when I've had any questions. Super glad I chose fetch pet as my insurance for my two crazy springers. Great rate and service.
Insurer: Fetch Canada
By: Chelsey
I’m so thankful we had Fetch pet…
I’m so thankful we had Fetch pet Insurance. We had a terrible accident that included several over night stays at the emergency vet. Fetch reimbursed us for a lot of the charges. We got our reimbursement within 2 weeks. So thankful. Highly recommend Fetch 🐾
Insurer: Fetch
By: Consumer
Pick ANY Other Insurance
ASPCA Insurance isn’t run by the ASPCA. It also isn’t run well. They fought our very first claim because they wanted medical history on a dog we adopted as a senior that we don’t have medical records for. Now we’d like to put in a claim and the button to begin the claim mysteriously isn’t working even though our pet’s insurance is paid for and active. They are taking our money and not insuring our pet.
Insurer: ASPCA
By: C Dorsey
Don't get ripped off, keep shopping!
Before you buy, please understand that this company is a scam. They will make up policy amendments as needed, claim they never received requested documents, & decline legitimate claims. Once they deny a claim don't expect to ever receive a response from anyone. Customer service is literally non existent. I would wish you the best of luck in getting anyone to help, or simply respond to any questions you have. Worst experience with an "insurance company" I have ever had. Don't get ripped off, keep shopping, there are better organizations than this by far.
Insurer: ASPCA
By: Max Power
I was very pleased
I was very pleased about being kept aware of the stages that you went through to process my claim. It was very efficient and reasonably quick. My thanks.
Insurer: Fetch Canada
By: Beverley Fagan
Fetch insurance and their team are…
Fetch insurance and their team are extremely helpful and beneficial. They’re honest upfront and always willing to help the client.
Insurer: Fetch
By: Denise Rambach
Claim was EXTREMELY east to do.
Claim was EXTREMELY east to do. Money deposited to me
Insurer: Fetch
By: Cindy Bourque Newton
Super easy website
Great customer service if needed. Their website is very easy to follow especially when submitting a bill.
Insurer: Pets Best
By: Betsy Richards