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Shamefully increasing to the highest…
Shamefully increasing to the highest premium each year of my dog’s life. I’ve been with them for 12 yrs. They only care about money not the animals. They pay for what they say they do because they have to.
Insurer: Embrace
By: Molly
Quick professional response
Quick professional response
Insurer: Spot
By: Peggy Fleming
One of the best insurance company for…
One of the best insurance company for pets when it’s time to make a claim. No hassle, super fast processing.
Insurer: Pets Best
By: Lisa Ku
It is great that you will pay the vet…
It is great that you will pay the vet directly
Insurer: Trupanion
By: Zoey
Good health
Well, the fact that it’s so easy and I understand it pretty well, which makes it a very good convenience for me
Insurer: Trupanion
By: KATHY DEPINA
Our kitty had a 3 day hospital stay
Our kitty had a 3 day hospital stay. I sent in my claims and documents and prepared to wait for approval. They were approved in less than 24 hours! The service is awesome and the coverage was as expected. I am very grateful for Embrace!
Insurer: Embrace
By: Noni
Healthy Paws is great
Healthy Paws is great. The claims are processed quickly and it is comforting to know that they care and want to make sure you are satisfied. Their response to email question are quick also. Very happy I choose Healthy Paws when I got my dog. Thank you Healthy Paws for being there when Butler needed you
Insurer: Healthy Paws
By: Paul
Quick turn around for reimbursement
Quick turn around for reimbursement
Insurer: MetLife
By: Tammy
Your customer service have NEVER let me…
Your customer service have NEVER let me down. Every person I've spoken with has been kind, knowledgeable and so helpful. I love working with your company. I PRAY that you never change. I know INSURANCE has a stigma, I'm hoping that EMBRACE actually stays COOL -- making pets just AS important as their bottom line!
Insurer: Embrace
By: Evelyne Hennick
After almost three years of fighting…
After almost three years of fighting for my dog’s coverage, I’ve learned exactly what Trupanion’s “customer care” really means: delay, deny, and deflect. I provided every document they asked for to prove my dog’s medication was eligible. Instead of taking responsibility for their repeated mistakes, they blocked my number, forced me into email-only communication, and still refuse to provide real answers. Because Trupanion now labels my dog’s condition as “pre-existing,” I’m trapped — paying premiums to a company that refuses to do what it promises. They advertise compassion and transparency, but the reality is cold, dismissive, and profit-driven. Trupanion has turned what should have been support during a stressful time into a three-year nightmare of frustration and financial loss. If you truly care about your pet, stay as far away from this company as possible. They don’t deserve your trust, your money, or the responsibility of protecting your animal’s health. I wish I never went with this company
Insurer: Trupanion
By: Kaity Cardosi