217,076+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,076 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This was our first experience with dog…
This was our first experience with dog Insurance. Definitely worthwhile! Our six-year-old lab had to have a tumor removed and insurance covered all but the deductible. Extremely grateful.
Insurer: Trupanion
By: Vermont woman
Premium doubled on auto-billing. Minimal notice. No resolution.
I’ve been a Healthy Paws customer for years with minimal claims over the life of my dog. My monthly premium increased from under $150 to $352.33. Because the account was on automatic billing, the new rate was applied and continued for months before I caught it. Healthy Paws stated that a renewal notice was sent via email and later provided a copy. The subject line reads “Your Pet Insurance Policy Update,” and the premium increase is embedded within a broader message rather than clearly presented as a material pricing change requiring acknowledgment. When I contacted them, I acknowledged the policy terms and proposed a straightforward resolution: move to a lower-cost plan and address the approximately $1,600 in overpaid premiums in a way that preserved the relationship. They declined. I was told no adjustment of any kind was possible. This may meet a regulatory standard. It does not meet a reasonable standard for communicating a material change tied to automatic billing. If you’re evaluating pet insurance, I would look for a company that treats a doubling of premiums as something that requires clear, active acknowledgment—not a single standard notice. That was not my experience.
Insurer: Healthy Paws
By: ER
Very responsive to submitting the claim.
Very responsive to submitting the claim.
Insurer: MetLife
By: customer
We had a few delays with processing…
We had a few delays with processing forms initially, but overall the experience of working with MetLife has been great. My dog's health issues have been stressful and I've felt a lot of relief knowing we don't have to fight to get our reimbursements.
Insurer: MetLife
By: customer
Just wanted to make sure that Ella Sue…
Just wanted to make sure that Ella Sue was taken care of
Insurer: MetLife
By: Patricia Hullett
My dogs vet bill was almost totally…
My dogs vet bill was almost totally reimbursed in a timely manner!
Insurer: Fetch
By: Cynthia
Easy to file, ask questions and get reimbursed
Easy to file a claim. Responsive to my questions. Reimbursement is fast.
Insurer: Trupanion
By: Brenda
Easy process from start to finish!
Easy process from start to finish. No red tape, just straight to the point. The app is incredibly simple to use, and submitting claims takes only a few minutes. Reimbursements are processed quickly, and the whole experience is stress-free. It’s so easy, your pet could practically do it! Definitely one of the most user-friendly pet insurance options out there.
Insurer: Fetch
By: Cleveland S.
I just had to use insurance for the first time
I just had to use insurance for the first time for my cat. The process was so seamless - the responses from Trupanion were clear and easy to understand. My vet practice put the claims through and all I had to do was pay them the difference for what insurance didn’t cover.
Insurer: Trupanion
By: Anne S.