224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Accidental claim
We are new to Pet insurance and did a LOT of research prior to picking Embrace. We actually didn’t think we would have to take advantage of their service for a long time, since we have a young pup, but when we had an unforeseen accidental claim for a swallowed foreign object just shortly after being outside the waiting period, they covered everything without arguing. Great experience. I am happy to say Embrace lived up to their promise. Amazing service. Courteous and patient customer service. Glad, we picked them.
Insurer: Embrace
By: MB
My representative was extremely helpful…
My representative was extremely helpful in finding the best insurance plan for our new puppy Ozzy. informative and polite and truly help me understand the processes going forward. thank you!
Insurer: Spot
By: David D
Signing up was easy
Signing up was easy. No connection since so hard to rate my experience as of yet.
Insurer: Spot
By: John Lasater
REFUND
I signed up for the PetDesk app , but never signed up for pet insurance and I still got charged for it . I just want to make sure it won’t keep charging me each month and would like a refund for the time it did charge me
Insurer: ASPCA
By: Hailey Harlach
New Customer
New Customer. The website and signup process was simple and intuitive. I hope the claims process is as easy.
Insurer: Spot
By: Dave Boggess
It was an easy process to get the quote…
It was an easy process to get the quote you need
Insurer: ASPCA
By: Tabitha Elrod
Great service
Really helpful, easy to use app. Great service
Insurer: ASPCA
By: Sergio Hernandez
Happy we purchased pet insurance
Trupanion has been so easy to work with. This is the first time we’ve had pet insurance and picked Trupanion on a recommendation. I would definitely recommend them. The app makes it easy and they are very timely with reimbursement.
Insurer: Trupanion
By: ILA
They will drop your older dog if given the chance…
I’m giving them one star because before they dropped us, when my dog got too old and too sick, they covered what they said they would. HOWEVER, I missed one payment after over 6 years of being a member, when I turned my card off after my wallet was stolen, and I was dropped. They had sent me 2 emails (BOTH went to my spam- why would I regularly check that), no phone call, no letter. Dropped. When I tried to reinstate, they said my dog was too old to sign back up. I know that they have my phone number because they used it to look up my account, however I have since contacted my cell service provider for proof, and no call was ever missed or received from Healthy Paws. So they have claimed they made every attempt after one missed payment to contact me, but immediately dropped me after I didn’t respond to emails sent to my spam account. They will undoubtedly respond to this review as they did to my google review, and I will respond in kind. If I can steer one pet owner away from this company and their shady tendencies, I will have done something good. Now my dog is too old to get new insurance and has preexisting conditions so we are screwed. Thanks for nothing Healthy Paws. Her blood is on your uncaring hands.
Insurer: Healthy Paws
By: Katherine
I called twice today and you're…
I called twice today, you're representatives were friendly and said they would send me a form to fill out to my email. However on both occasions I did not receive the form. This is regarding to a mistake on your insurance binder regarding my Dog who is listed at being Obesse, he wasn't and isn't. Now I have to try your website to see if I can find a form to send in. I'm not having much luck.
Insurer: Nationwide
By: Dean