154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 16, 2025

Great experience, simple instructions & good customer service

I’ve been using MetLife since our dog was a puppy and the experience has always been great. It is easy, simple and quick to file claims. The instructions are super clear and the new app is very user friendly.

Insurer: MetLife

By: Maria A R

Verified October 16, 2025

Great service and coverage.

Great service and coverage.

Insurer: MetLife

By: customer

Verified October 16, 2025

Healthy Paws has my gratitude and trust

Healthy Paws has made traversing a cancer diagnosis not only possible, but more bearable. I have not needed to worry about reimbursement since the diagnosis - which has been such a blessing. Without Healthy Paws my Jack would not be here anymore - instead, he has surprised every Doctor at every turn with his response to treatment. I’ve been with Healthy Paws for 7 or 8 years now, and I plan to stay with them for every pet we ever adopt in the future. This is literally the only insurance company I’ve ever proactively recommended because of how great they have been - I am writing this as an expression of my gratitude . In my experience, so long as I am organized with providing medical records along with the corresponding itemized vet bill after the visit, I rarely have to wait more than a few days for reimbursement.

Insurer: Healthy Paws

By: Eddie L

Verified October 16, 2025

They answer the phone and you talk to…

They answer the phone and you talk to a person.

Insurer: Trupanion

By: Cindy

Verified October 16, 2025

I couldn’t own my dog or cat if I…

I couldn’t own my dog or cat if I didn’t have MetLife Ins. Affordability is key and MetLije helps immensely.

Insurer: MetLife

By: Robin McDonald

Verified October 16, 2025

Im happy

I appreciate how effective the help lines are and that my coverage is so comprehensive.

Insurer: MetLife

By: customer

October 16, 2025

Continually denied & wouldn't accept…

Continually denied & wouldn't accept the only records we had for our recently rescued dog. Denied claims with inaccurate statements & reasons. Would strongly recommend not ever using this "scam".

Insurer: Fetch

By: Parker

Verified October 16, 2025

Compassion and pragmatism in pet insurance

My pup has a few concurrent cancer diagnoses and orthodepic issues. Metlife does not only make the pet parent engagement seamless but also has a team that never trades off compassion in service conversations with complex veterinary invoices.

Insurer: MetLife

By: Otto’s mom

October 16, 2025

All I can say is that I wish my own…

All I can say is that I wish my own medical insurance was this easy. Claims are processed seamlessly either through our vet or online (which is super simple). Having our dog insured with Trupanion has given us tremendous peace of mind - we can worry about her care instead of the cost.

Insurer: Trupanion

By: Paul C

Verified October 16, 2025

Claim Experience

The online claim entry with invoice attachment is very quick and easy to use, the claim decision is explained clearly and payments are prompt. I feel more comfortable looking after my dog knowing you are behind us

Insurer: MetLife

By: Rev. Chris Craig-Jones

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