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Great experience, simple instructions & good customer service
I’ve been using MetLife since our dog was a puppy and the experience has always been great. It is easy, simple and quick to file claims. The instructions are super clear and the new app is very user friendly.
Insurer: MetLife
By: Maria A R
Great service and coverage.
Great service and coverage.
Insurer: MetLife
By: customer
Healthy Paws has my gratitude and trust
Healthy Paws has made traversing a cancer diagnosis not only possible, but more bearable. I have not needed to worry about reimbursement since the diagnosis - which has been such a blessing. Without Healthy Paws my Jack would not be here anymore - instead, he has surprised every Doctor at every turn with his response to treatment. I’ve been with Healthy Paws for 7 or 8 years now, and I plan to stay with them for every pet we ever adopt in the future. This is literally the only insurance company I’ve ever proactively recommended because of how great they have been - I am writing this as an expression of my gratitude . In my experience, so long as I am organized with providing medical records along with the corresponding itemized vet bill after the visit, I rarely have to wait more than a few days for reimbursement.
Insurer: Healthy Paws
By: Eddie L
They answer the phone and you talk to…
They answer the phone and you talk to a person.
Insurer: Trupanion
By: Cindy
I couldn’t own my dog or cat if I…
I couldn’t own my dog or cat if I didn’t have MetLife Ins. Affordability is key and MetLije helps immensely.
Insurer: MetLife
By: Robin McDonald
Im happy
I appreciate how effective the help lines are and that my coverage is so comprehensive.
Insurer: MetLife
By: customer
Continually denied & wouldn't accept…
Continually denied & wouldn't accept the only records we had for our recently rescued dog. Denied claims with inaccurate statements & reasons. Would strongly recommend not ever using this "scam".
Insurer: Fetch
By: Parker
Compassion and pragmatism in pet insurance
My pup has a few concurrent cancer diagnoses and orthodepic issues. Metlife does not only make the pet parent engagement seamless but also has a team that never trades off compassion in service conversations with complex veterinary invoices.
Insurer: MetLife
By: Otto’s mom
All I can say is that I wish my own…
All I can say is that I wish my own medical insurance was this easy. Claims are processed seamlessly either through our vet or online (which is super simple). Having our dog insured with Trupanion has given us tremendous peace of mind - we can worry about her care instead of the cost.
Insurer: Trupanion
By: Paul C
Claim Experience
The online claim entry with invoice attachment is very quick and easy to use, the claim decision is explained clearly and payments are prompt. I feel more comfortable looking after my dog knowing you are behind us
Insurer: MetLife
By: Rev. Chris Craig-Jones