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My experience with Lemonade
At first they seemed ok. I have a puppy now 11 months old. I received money back on vaccines. He got kennel cough, I sent them the bill but they needed to contact my vet for more information. I think they may have covered something. The real issue I had was when I neutered my puppy. They covered the neuter as it says in my contract.. which they kept referring back to. They don’t tell you that they don’t cover the anesthesia, the laser, or even the medication you get sent home with. I was very surprised. The neuter itself was $343, they reimbursed me $120. He did need some teeth removed but I already knew that wouldn’t be covered. However, there is a list of about $247 of things I thought would be covered including anesthesia & the laser required for surgery, as well as medication for after care.
Insurer: Lemonade
By: Charna
I hope they are good
I hope they are as good as I heard
Insurer: Spot
By: Diane Fencl
HAVE NOT USED THE INSURANCE FOR MY DOG…
HAVE NOT USED THE INSURANCE FOR MY DOG QAS OF NOW.
Insurer: ASPCA
By: fred accario
Have to jump through hoops to get claims paid
Processing this claim took 3 attempts and 4 months. 2 denials due to our vet not providing the requested information, however they provided us with the confirmation from the fax they sent. I had to physically go to the vet, have them print all the records, then screenshot all pages and submit on the site to get positive results. If I hadn’t persevered, this would have never been possible. I’m sure many people would just give up, but I pay over $100 a month to cover our fur babies… and it honestly shouldn’t be this difficult, I mean there is no way to talk to a person, and email responses are canned responses that are 0% helpful. Why is it necessary to supply all records (from the pets 1st visit to current) for every single claim?? Why can’t Pets Best just request the newest records, since they have had the previous records already submitted in the past? Not user friendly in any way shape or form!
Insurer: Pets Best
By: Kathryn Jordan
BEST PET INSURANCE ON THE MARKET
OUTSTANDING SERVICE IN ALL ASPECTS OF INSURANCE. MY LABRADOR HAS HAD EXTENSIVE ORTHOPEDIC SURGERY AND TREATMENTS DUE TO ARTHRITIS AND A BIRTH DEFECT. HEALTHY PAWS INSURANCE HAS COME TO THE RESCUE. ONGOING TREATMENTS AND SURGERY BILLS HAVE BEEN TAKEN CARE OF USUALLY WITHIN 48-72 HOURS. COULDN'T ASK FOR MORE. HIGHLY RECOMMENDED. 5 STARS
Insurer: Healthy Paws
By: PHILIP
The turn around time is getting shorter
The turn around time is getting shorter
Insurer: ASPCA
By: Philda Barnes
Everything is very smooth and easy for…
Everything is very smooth and easy for the claim
Insurer: Embrace
By: Yangil Ro
Great Insurance
It IS so easy to submit a claim on Embrace. It literally takes minutes and you just need a scan or copy of your receipt. Highly recommended
Insurer: Embrace
By: Adam Silva
Their mistake but I am paying for it
Their mistake but I am paying for it. I submitted a claim for a visit. In that visit I also paid for medication for a pre-existing condition unrelated to the visit. I even noted on the claim the medication was not included in the claim as I knew it was not covered. The claim was denied in error for preexisting. The representatives admitted the mistake and yet the claim was still denied. I have since had to appeal the claim and it is still Not paid since 01/30/23 even though three separate representatives stated that I was correct and made the proper notation and my claim was to be covered excluding the medication.
Insurer: Pets Best
By: KRISTINA