154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 23, 2024

Embrace Pet Insurance is the BEST!

Without Embrace Pet insurance, I would not have been able to afford my dog's necessary medical treatments. I don't even want to think about what would have happened to him if we didn't have Embrace. Their claims service has been wonderful. I'm so glad that I purchased a policy for all 3 of my dogs.

Insurer: Embrace

By: Rhonda David

Verified January 23, 2024

Gastrotomy

My puppy wasn’t feeling well and after a couple of visits to the vet office and having multiple x-rays taken, her vet came to the conclusion that she had a foreign object stuck in her tummy so she needed surgery to have it removed. The whole ordeal cost me around $ 2,500. I filled the claims which was a very simple process and it took around 1 week to get my refunds directly deposited into my bank account. Choosing Spot insurance for my dog was one of the best decisions ever. I am a very happy costumer and my puppy Lily too!

Insurer: Spot

By: Alicia

Verified January 23, 2024

Peace of mind

We’ve had nothing but wonderful experiences with Embrace. Our 3 year old otherwise healthy cat recently came down with a mystery illness. The costs of trying to diagnose her and treat her quickly rose, and included a very expensive hospital stay. Embrace gave us so much peace of mind throughout this terrible ordeal as they continued to promptly, without question, approve our claims. Our cat is now doing much better. We certainly hope to never have to use our pet insurance again, but it’s so nice to know that if we have to, our finances won’t be a stressor in an otherwise very stressful situation.

Insurer: Embrace

By: Joy

January 23, 2024

Trupanion is deceitful. …

Trupanion will grab at straws in order not to pay out. We canceled after finding a bogus claim of “blood work - abnormal kidney changes” when our dog had no record of this with the vet. Also, “light tooth plaque” disqualifies him from any dental care. These are just two of the arguments. We found them to be deceitful and undeserving of our money.

Insurer: Trupanion

By: Ray

January 23, 2024

Employee Eli was very unprofessional

Employee Eli was very unprofessional. Once I indicated I was not interested in going forward with purchasing insurance for my pet because of a pre-existing condition, he hung up the phone on me. I have more pets I was considering for coverage because they have NO preexisting conditions. I wouldn't go with Embrace because of their unprofessional attitude. This is just selling insurace can you imagine once we submit claims?

Insurer: Embrace

By: Customer

January 23, 2024

They have incredible customer service

They have incredible customer service. I have needed to contact them at all hours and all days of the week and they are ready for me. Their service is unparalleled. I highly recommend.

Insurer: Trupanion

By: Lee Ann Van Hoesen

Verified January 23, 2024

Quite Impressed

Very easy online sign up with information regarding available coverages. A representative called several days after to see if I had any questions. Our pup just had a well visit, the online submission was easy and the reimbursement was direct deposited very quickly. I’m quite impressed so far.

Insurer: Spot

By: Deborah

January 23, 2024

Worst payout

Worst payout. Takes forever to get a payout. Policy has the worst payout I've ever dealt with. I was told I met my deductible so I do not see an 80% payout and the amount of paperwork you requested from the veterinarian was ridiculous. I submitted the invoices and you still wanted handwritten details of the visit and all it was was a wellness exam.

Insurer: Fetch

By: Michelle Volpe

Verified January 22, 2024

Having Embrace pet insurance gives me peace of mind.

Accident and illness Pet insurance is something you hope you never need, but when illness occurs with your pet you are very thankful that you have. With Embrace Pet Insurance, I pick my deductible and yearly maximum payout. Claims are payouts are done quickly.

Insurer: Embrace

By: WMC

January 22, 2024

Pets Best has always been fair at…

Pets Best has always been fair at covering claims. I have one very healthy dog and one that has cost several thousand dollars. Pets Best has always paid claims in a timely manner. They have not given me any grief on my "expensive" dog :)

Insurer: Pets Best

By: Kathy Sanford

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