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Fast reimbursement
Fast reimbursement Great customer service Highly recommend this for preventive care as well as emergencies
Insurer: Spot
By: customer
Easy
It was very easy to submit a claim and though the reimbursement was a bit on the slow side, it was within 30 days, which didn't bother me. The EOB was clear and easy to understand, but I did have to go and look at my policy because I didn't remember what my deductible or percentage covered amount was. After reading many horror stories online about pet insurance's that refused to pay for instances that one would assume would be covered, I was happy to receive reimbursement without a problem. I'll be interested in seeing if my premiums go up after this.
Insurer: Pets Best
By: Trish
Very friendly person on the other side!
Very friendly person on the other side! Truly a pleasure! Thank yog, MNita
Insurer: Trupanion
By: customer
simple claims process
The process for submitting claims is easy. Embrace communicated directly with my vet when they needed additional information to complete their claims review.
Insurer: Embrace
By: Megan T
Never responded to any of my emails…
Never responded to any of my emails about my claim. Constantly on app said I needed to upload my invoice and I did 3 times and not once was anything done or founded for me. This company Is a joke even when I called to cancel they didn’t even try to alleviate or ask why I was cancelling this company could give a rats ass about your pets. Don’t sign up find something that’ll actually help
Insurer: ASPCA
By: Japhet
It is a complete SCAM
It is a complete SCAM. They took almost 3 months to review my claims for a simple ear infection only to reject it with 2 reason codes that contradicted eachother and made no sense. You are better off saving the monthly fee in an account for your pet and dipping into it if ever needed vs giving it to trupanion only to end up with no reimbursement and be out of pocket the premium $ as well. I trusted them and got the insurance as a peace of mind and it was a mistake. Don't make the sane mistake. I highly doubt they are legitimate.
Insurer: Trupanion
By: Kiwi
3 stars because I thought my vet would…
3 stars because I thought my vet would be able to bill Embrace Pet Insurance and I would pay the difference, like I do with my health insurance. Instead, I learned that I had to pay the full amount in advance then submit a claim. I also was not able to consult Embrace about whether the charges would be covered because it was a holiday. This was very unexpected, and scary because I am afraid Embrace won't cover his bill.
Insurer: Embrace
By: AW
Absolute worst
I've probably lost a fews years off my life having to deal with them and I was only with them for 4months. In that time there were no major claims, only x-ray and blood work that I thought would be covered but phone calls led no where and emails kept being ignored. It was mind boggling and I loathed seeing Hello Woof Meow emails that completely ignored any of what I had asked and started the whole circus again of me having to send/phone my questions again. I can't fathom who all of these people are giving positive reviews. The only possible explanation is they're fake reviews and those names have been stolen. Wishing all pets stay healthy and this company goes out of business!
Insurer: Pets Plus Us
By: Anita
Not an insurance company, Criminal organization that only takes money
We had them for a year and filed 4 claims totaling close to 2K. The reimbursement from these scammers was $0. WTF!! The claims process is extremely tedious. When I filed I already got the feeling it was a garbage company. They claim to be proud of being able to help pet parents. The sad truth is that they are only proud of scamming you out of your hard-earned money. The only reason we got a policy is because we are Costco members. We will be canceling the Figo policy shortly as we already purchased a new policy with a better-rated company.
Insurer: Figo
By: Oliver