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Peace of Mind
My 6 y/o Zoe, lab x, was diagnosed about 10 Mon ago with diabetes requiring insulin 2x daily and is now developing cataracts due to the diabetes. Luckily, I started Healthy Paws over 2 years ago just as a precaution since I lost my last dog suddenly to cancer and didn’t have insurance (I had it then dropped it because the premium kept getting higher and higher and I never submitted a claim in 10 years!) I did some research and Healthy Paws stood out among it’s competitors. Submitting claims is easy and the response to them is almost immediate. Calling and actually speaking to a human being is also a priority of mine when I have a question. My premium has gone up this year just hoping that it doesn’t keep in creasing. But, without it I wouldn’t be able to afford Zoe’s treatment. Zoe is scheduled for cataract surgery to regain her vision and had I not had the insurance I would have had to let her go blind because of the cost. Thank you Healthy Paws for being there when we needed it. I have recommended your company to many of my friends with pets. Zoe is doing great and I have peace of mind knowing her care can continue! Thank you, Pat and Zoe D
Insurer: Healthy Paws
By: Patricia Durante
Efficient easy to process a claim
Efficient easy to process a claim
Insurer: Embrace
By: Penny
Helpful
Trupanion has our three dogs insured. The rates have gone up and as pensioners we are now finding it hard but I would not, not have it. They have been great in covering costs with veterinary costs. Thank you
Suberb Provider
Dear Trupanion You provide an excellent service to pet owners and of course their loved pets.You are Tru to all the care provisions stipulated in your documents-a rare experience.Not only are your coverages very fair but your reimbursements are extremely prompt. Congratulations to a superb team. Nino Fernandez
Customer Service
Customer Service Laura was excellent and patient and helped me with submitting a claim
Insurer: Fetch
By: Shari Gaines Eisemann
Happy Customer
I couldn't be happier with MetLife. Little did I know that our 16 month old lab would end up with yeast and bacterial infections in his paws, followed by a serious ear infection. The vet was trying their best to find the right treatment to make Max better. We were at the vet weekly for awhile. MetLife paid for everything. Sometimes there was a little delay in getting them the doctor notes, but once in hand, everything was processed very quickly. Thank you!!
Silence
I have sent at least 4 emails to the info@trupanion address and had to response. I have called many times and listened to the long message about ‘busier then usual’. All I am looking for is an answer to one simple question but that appears to be impossible.
Insurer: Trupanion Canada
By: Elizabeth Buffett
Satisfied with MetLife Pet Insurance
I have had MetLife for a few years now and it is easy to submit claims, I have always received answers in a timely manner and have never argued with any of their decisions, everything has been approved except for one small item and I understood that. MetLife has been a good company for my pets.