154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 09, 2024

Very prompt service

I was skeptical about pet insurance. Spot is really easy to use. All is done in the app. Very quick responses. I had to call customer service once and had a very good experience. Would recommend Spot!

Insurer: Spot

By: Cindy

Verified February 09, 2024

Quality of life thanks to Embrace

My small Terrier tested positive for Cushing's about April 2023. Until it was confirmed, ( had to go to several drs and test) I had issues with those being paid. Not because of Embrace but because dr office would not respond to messages requesting additional information. Once it was confirmed all my visits to specialist and dermatologist have been covered. Still not completely under control so he is tested monthly or more depending on symptoms and Embrace has paid them all. It is Feb 2024 and I am so 100% satisfied at how fast they pay the claims. Thank you Embrace.

Insurer: Embrace

By: maluce

February 09, 2024

Very misleading when selling the…

Very misleading when selling the policy. As it turns out, it doesn’t cover 90% of what was charged. I got the most expensive premium package and I get paid the worst and lowest . And then they took over a month to review it and report to me what they weren’t going to pay. Not an honest company

Insurer: Pets Best

By: Kathleen Johnson

Verified February 09, 2024

Very easy to submit claims and very…

Very easy to submit claims and very fast receiving reimbursements!

Insurer: Embrace

By: Elyse

Verified February 09, 2024

An absolute life saver

I kept a policy for a decade, luckily not having to use it--until the year we needed it, and it paid for itself and much more. Embrace was so easy to deal with. All of our claims were covered, for dozens of different visits, tests, and medications, all without question. I don't know how we would have gotten through this year without Embrace.

Insurer: Embrace

By: JJ from Oregon

February 09, 2024

Izzy's Care

Pets Best quickly acted on our claim and helped offset the payment of our dog's annual physical.

Insurer: Pets Best

By: Tony Loret De Mola

Verified February 09, 2024

Figo made it easy

Figo made it easy. My two puppies were spayed 2/8. I entered a claim for both 2/8 at night and I received an approved/case closed 2/9 in the morning before I woke up. Super fast.

Insurer: Figo

By: Adrian

February 09, 2024

Insure frustration with Embrace

If your primary reason for engaging a pet insurer is to frustrate yourself and your vet practice you entrust with your covered animal, Embrace is for you. If you have an expectation of ease, direct answers from customer service, or any normalcy you’d expected from any other insurer unfortunately I’d suggest seeking another company’s services.

Insurer: Embrace

By: Kyle Jewell

February 09, 2024

Pet Insurance Review

My dog means the world to me. I ensure all my belongings are insured. Of course I'm going to insure my beloved dog. I highly recommend Pets Plus to ensure the health and safety of Paxton. Rates are reasonable and benefits are priceless.

Insurer: Pets Plus Us

Veterinarian: Central Nova Animal Hospital

By: MaryJane

Useful
Verified February 09, 2024

Great Customer Service with Spot Insurance

I appreciate the personal service on the phone with Spot employees. I appreciate the speed in which Spot processes its claims. Spot, so far, has been great to work with. Thank you!

Insurer: Spot

By: Roz Lopez

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