219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service *Thumbs up*
Customer service at Embrace is the best. Everybody is always really attentive and ready to help. Submitting the claim was also a really easy and seamless process.
Insurer: Embrace
By: Astrid
Excellent service!!
Customer service is always friendly and professional, claims processing and payment of claims has been in a very acceptable time frame. I was disputing an unpaid claim, and they contacted my vet's office got the information they required and I received my reimbursement within about 5 days 👍.
Insurer: ASPCA
By: Rowena
terrible customer service...paid first…
terrible customer service...paid first year approx 750 annum insurance , without any notice they doubled my insurance at renewal, when asked why they had no reason....i have another house insured by them with my son and that policy stayed the same...they then charged me a cancellation fee for cancelling my insurance because the premium doubled...i went to five different insurers and they all quoted me approx 750 annum...
Insurer: Sonnet
By: Ifsukihadtime Forfb
Just found out none of the vets in my…
Just found out none of the vets in my area take pet insurance.
Insurer: Pumpkin
By: Ernita Hall
The customer service is over the top .
The customer service is over the top . The only thing I didn’t like was you looked into my 2 vet visits and decided Joey had a pre-existing condition.
Insurer: Pumpkin
By: Julie
Very nice
Very simple process, great web portal, email reminders and chat support.
Insurer: Trupanion Canada
By: Tracy
Chewie
very kind and helpful
Insurer: Trupanion Canada
By: Lisa
The person I talked to was very informative and friendly and seems to be a good investment in my puppyâs well being
The person I was talking to was polite
Insurer: Trupanion Canada
By: Diana
Great communication.
I am satisfied with the amount of information I found about the Trupanion name
Insurer: Trupanion Canada
By: Doreen
Excellent customer service.
Excellent prompt service
Insurer: Trupanion Canada
By: Lynn